Program Specialist II – Behavioral Health Workforce Development and Training

Overview

The City of Missoula is seeking a Program Specialist II – Behavioral Health Workforce Development and Training to strengthen the community’s crisis response system through high-quality, evidence-based training and workforce development. This position supports the Crisis Intervention Team (CIT) program in alignment with the 10 Core Elements established by CIT International, providing instructional leadership, curriculum development, training delivery, and program coordination.

Working with public safety, behavioral health, and community partners, this role blends training, outreach, data-driven evaluation, and administrative oversight to ensure program quality and continuous improvement. Screening of applications will begin on Monday, February 2, 2026. It is in your best interest to apply before this date.

To Apply:

All applicants must submit a City of Missoula application AND a Cover Letter explaining your interest and how your experience and education meet the qualifications. Failure to attach the cover letter will result in your application being incomplete and not reviewed by the hiring manager. Resumes will not be reviewed; all details should be entered on the application. The wage range posted is the starting range for the Program Specialist II position and will increase each year for longevity and cost of living adjustments.

The full wage range: $31.05/hr – $36.58/hr this position is grant-funded and subject to the availability of continued funding.

Essential Functions

• Coordinate CIT training activities, including outreach, curriculum development, scheduling, enrollment, record keeping, invoices, and reports.
• Serve as lead or co-instructor for program trainings, including mentoring and onboarding new instructors to build training capacity.
• Manage and track Program Partner Participation Agreement database, including roster and contact information; utilize Adobe Sign for signatures.
• Lead evaluation and reporting for training activities to ensure fidelity to best practices and alignment with grant objectives; collect outcome data and use findings to enhance program quality and effectiveness.
• Assist with budgeting and executing publicity and marketing strategies for program activities and events.
• Ensure materials and publications comply with City brand and style guidelines.
• Provide support to program staff and volunteers by designing forms, program evaluations, surveys, and capturing content (photo, video) for use in social media and other promotional materials.
• Communicate key crisis system updates and training opportunities to community partners, stakeholders, and first responders.
• Represent the program as a subject matter expert at conferences, public events, and interagency meetings.
• Maintain and prepare files, records, databases, policy manuals, and distribute written materials.
• Oversee the development and continuous improvement of training curricula in alignment with evidenced-based models (CIT International MHFA, SAMHSA).
• Perform general note taking at meetings and data entry into systems; disseminate notes and reminders to partners.
• Provide guidance and support to part-time instructional staff, interns, and volunteers.
• Perform other duties as assigned, based on training and qualifications.

• Knowledge of general communication and marketing principles and practices, including website and social media etiquette, publication, budgeting, and related tools.
• Knowledge of adult learning principles, instructional design, and training delivery in behavioral health and public safety settings.
• Knowledge of business operations and project management, including scheduling, tracking, and reporting.
• Knowledge of marketing metrics and social media performance indicators.
• Knowledge of safety considerations, City safety policies, OSHA standards and guidelines, and the Americans with Disabilities Act.
• Skill in managing logistics for multiple projects with the ability to prioritize tasks with shifting demands.
• Skill in using computer software and databases (Microsoft 365, social media, design/publishing tools) and in learning job-specific applications and technologies.
• Skill with…