Customer Service Representative - Patient Registration

Location: Onsite LifePoint Community Medical Center

Shift

Hours:

Part time, work as needed. Open availability required for as needed shifts.

R1 is the leading provider of technology‑driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We combine a global workforce of revenue cycle professionals with an advanced technology platform that includes analytics, AI, intelligent automation and workflow orchestration.

Customer Service Representative – Help patients check into the hospital. Fast‑paced, rely on answering questions during registration. Build trust by collecting information accurately, listening with compassion and addressing fears and concerns.

• Work on computers and answer phones to intake information in a busy environment. Input details correctly across multiple programs; type as quickly as patients talk. Handle clinician interruptions for emergent care.
• Help people who may be very ill or worried. Listen carefully to ease anxiety; ask follow‑up questions and build rapport in real time.
• Fast‑paced work environment, often on your feet assisting patients. Collect patient and insurance information that varies by health plans and coverage. Work quickly and expect the unexpected; this is not a desk job.
• A team you can rely on. We care about your progress toward career goals. This is the first step of your healthcare career at R1 RCM Inc.

• High School Diploma or GED
• Excellent customer service experience

Pay range: $15.50 – $23.21 per hour. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to learn, collaborate across groups and explore new paths for your career.

R1 RCM Inc. (“the Company”) is dedicated to equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

The Company is committed to a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312‑496‑7709 for assistance.

CA PRIVACY NOTICE:
California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: