Patient Care Coordinator - Behavioral HEALTH MT

Overview

Patient Care Coordinators provide a variety of receptionist and clerical duties in support of the PMG physician offices. This includes but is not limited to obtaining patient demographics and insurance information with verification, explaining hospital forms and policies, obtaining signatures, discussing financial responsibilities, collecting monies, and initiating the appropriate episode of care. Processes required information on all patients according to departmental and interdepartmental policies and procedures while adhering to the patient-focused admissions process.

May perform duties such as filing, keyboarding, answering the telephone, etc. Must be able to work effectively and calmly with frequent interruptions in a rapid-paced environment. Accountable to obtain timely and accurate information.

• Obtain patient demographics and insurance information and verify coverage.
• Explain hospital forms and policies and obtain required signatures.
• Discuss financial responsibilities with patients and collect monies as appropriate.
• Initiate the proper episode of care and process information per departmental policies.
• Perform general receptionist and clerical duties (filing, keyboarding, answering phones) as needed.
• Work effectively in a fast-paced environment with frequent interruptions while maintaining accuracy.

• Required Qualifications: Customer service-related experience.

• Preferred Qualifications: 6 months office experience (medical office preferred); 6 months experience in Electronic Medical Records.

Our best-in-class benefits are designed to support you and your family in staying well, growing professionally, and achieving financial security. We focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." We support your career regardless of role and foster an inclusive workplace where diversity is valued and everyone is essential, heard, and respected. Our network includes over 120,000 caregivers serving in more than 50 hospitals and 1,000 clinics across multiple states. We strive to serve the poor and vulnerable with a long-standing tradition of care.

Posted are the minimum and maximum wage rates for this position. The successful candidate's placement on the wage range will be determined based on relevant experience and other factors. The base pay range may be supplemented by shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) with employer matching, health care benefits (medical, dental, vision), life and disability insurance, time off benefits, voluntary benefits, well-being resources, and more.

Learn more s/benefits.

Providence is proud to be an Equal Opportunity Employer. We are committed to a work environment free from discrimination and harassment based on race, color, gender, disability, veteran status, religion, age, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We value diversity and are dedicated to creating equal opportunities for advancement.

Providence Clinical Network (PCN) serves patients across seven states with quality, compassionate, coordinated care. Our medical groups and affiliate practices include over 11,000 providers, 900 clinics, and 30,000 caregivers.

PCN comprises Providence Medical Group locations in Alaska, Washington, Montana, and Oregon;
Swedish Medical Group (Washington);
Pacific Medical Centers (Washington);
Kadlec (Washington);
Providence St. John s Medical Foundation (Southern California);
Providence Medical Institute (Southern California);
Providence Facey Medical Foundation (Southern California);
Providence Medical Foundation (Northern and Southern California); and Covenant Medical Group and Covenant Health Partners (West Texas and eastern New Mexico).

We are an Equal Opportunity Employer and are committed to an inclusive workforce where diversity is valued and every employee is respected.

Requisition : 401930

Company: Providence Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 3501 BEHAVIORAL HEALTH MT

Address: MT Missoula 900 N Orange St

Work Location: Missoula Medical Plaza-Missoula MT

Workplace Type: On-site

Pay Range: $17.03 - $26.06

The base pay range may be supplemented by additional compensation opportunities such as shift differentials, standby/on-call, overtime, premiums, incentives, or bonus opportunities.