Program Specialist II - Behavioral Health Workforce Development and Training

The City of Missoula is seeking a Program Specialist II – Behavioral Health Workforce Development and Training to help strengthen the community’s crisis response system through high-quality, evidence-based training and workforce development. This position plays a key role in implementing and sustaining the Crisis Intervention Team (CIT) program in alignment with the 10 Core Elements established by CIT International, supporting coordinated, effective responses to behavioral health crises.

The Program Specialist II provides instructional leadership and program coordination, serving as a trainer, curriculum developer, and subject matter expert while managing training logistics, evaluation, and partner engagement. Working closely with public safety, behavioral health, and community partners, this role blends training delivery, marketing and outreach, data-driven evaluation, and administrative oversight to ensure program quality, fidelity to best practices, and continuous improvement.

Screening of applications will begin on Monday, February 2, 2026. It is in your best interest to apply before this date.

All applicants must submit a City of Missoula application AND a Cover Letter explaining your interest in this position and detailing how your experience and education meet the qualifications. Failure to attach the cover letter will result in your application being incomplete, and therefore, not reviewed by the hiring manager. Resumes will not be reviewed. All details should be entered on the application.

The wage range posted is the starting range for the Program Specialist II position and will increase each year for longevity and cost of living adjustments. The full wage range: $31.05/hr – $36.58/hr

This position is grant-funded and subject to the availability of continued funding.

• Coordinate CIT training activities, including outreach, curriculum development, scheduling, enrollment, record keeping, invoices, reports, etc.
• Serve as lead or co-instructor for program trainings, including mentoring and onboarding new instructors to build training capacity.
• Manage and track Program Partner Participation Agreement database, including keeping a roster of current partners, contact info, etc.; utilize Adobe Sign for signatures.
• Lead evaluation and reporting efforts for training activities to ensure fidelity to best practices and alignment with grant objectives; collect outcome data and utilise findings to enhance program quality and effectiveness.
• Assist with budgeting and executing publicity and marketing strategies for program activities and events.
• Ensure materials and publications are developed in accordance with City brand and style guidelines.
• Provide support to program staff and volunteers by designing forms, program evaluations, surveys, etc., and capturing content (photo, video, etc.) for use in creating social media, website content, and other digital and print promotional/marketing materials.
• Communicate key crisis system updates and training opportunities to community partners, stakeholders, and first responders.
• Represent the program, as a subject matter expert, at conferences, public events, and interagency meetings.
• Maintain, and prepare files, records, databases, policy manuals, correspondence, and other documents; format and distribute written materials, including memoranda, correspondence, brochures, etc.
• Oversee the development and continuous improvement of program training curricula in alignment with evidence-based models (CIT International MHFA, SAMHSA).
• Perform general note taking at meetings, including data entry into the Homeless Management Information System and Excel; disseminate notes and meeting reminders to partners.
• Provide guidance and support to part-time instructional staff, interns, and volunteers.
• Perform other duties as assigned, based on training and qualifications.

• Knowledge of general communication and marketing principles and practices, including strategies and tools, professional website and social media etiquette, publication, website design, copy editing, budgeting, etc.
• Knowledge of adult learning principles, instructional design,…