Logistics Dispatch; Nights

Overview

You will develop relationships with outside independent contractors to help transport freight from one point to another. You will be the voice of the company when incoming calls come in from drivers wanting to move loads that we have available from our customers. You ll answer questions and resolve issues related to any trucks for transport and communicate any special instruction regarding the trips.

• Provide superior customer service to both internal and external customers by exceeding their expectations
• Carrier sourcing and development is a primary function of this position
• Dispatch company-controlled freight and support
• Negotiating rates with customer and potential customers
• Processing customer orders
• Dispatch/coordinating between carrier drivers/dispatch and customers on load information
• Post freight on various load boards and call carriers to book loads
• Qualifying carriers
• Follow company policy for processes and procedures
• Maintain communication with carriers/customers
• Carrier/customer retention

• Competitive hourly pay
• Incentive pay
• Develop a network via carrier base
• Employee selected medical, dental, and vision coverage for you and your family
• Work Life Balance
• PTO and paid holidays
• 401K Retirement Plan

Night Shift
4 days on, 4 days off rotating schedule
This may include holidays and weekends

• High School Diploma or GED
• Excellent verbal, written and interpersonal communication skills
• Positive attitude
• Proficient computer skills
• Ability to multi-task in a fast-paced environment
• Working independently, great communicator and customer service skills
• Problem solving and negotiations skills
• Data entry skills
• Ability to coordinate high volume phone calls (60-80 phone calls per day)

• Bachelor s degree
• Transportation and 3rd party dispatch experience in sourcing and developing carriers
• Negotiations skills

$14.00 - $20.00 per hour + incentive (Depending on Experience)

Work Location:

In person

• High school or equivalent (Required)