Parts and Service Representative - PSSR

At Brown Equipment, we empower driven individuals to shape the infrastructure of tomorrow, impacting communities and building rewarding careers.

You may be feeling restricted, undervalued, or simply ready for a change to a place where you can make a meaningful contribution.

• Limited opportunities for advancement.
• A lack of challenging or stimulating work.
• Feeling stuck or stagnant in your current role.
• A company that does not value your ideas and contributions.

At Brown Equipment, you get:

Directly contribute to projects that build and maintain essential infrastructure.

Gain new skills, take on challenges, and advance your career through ongoing training and development.

Join a team that values collaboration, innovation, and the success of every member.

Benefit from competitive pay, a generous 401K match, comprehensive health insurance, ample PTO, and more.

At Brown Equipment Company, we know you’re seeking more than just a job – you want a fulfilling career where you can grow, contribute, and make a difference. As a Midwest leader with over 50 years of experience, we invest in our people and offer a supportive environment where your skills are valued. Explore our open positions below and discover how you can build your future with BEC.

Position:Parts and Service Representative - PSSR

Location: Milwaukee, WI

Remote Status: Hybrid

Job :144

# of Openings:1

POSITION SUMMARY
The Parts and Service Sales Representative (PSSR) position is responsible for promoting and selling services and parts to existing and prospective customers. The PSSR is expected to apply knowledge and demonstrate a thorough understanding of the Brown Equipment Company (BEC) product portfolio and relevant competitor products to be able to communicate solutions with a consultative approach to sell service labor and grow parts sales.

THE INDIVIDUAL MUST RESIDE WITHIN THE MILWAUKEE/MADISON WISCONSIN AREA & HAVE ESTABLISHED MUNICIPAL RELATIONSHIPS

ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Develop and maintain a deep understanding of BEC’s parts and service offerings
• Actively promote and sell parts and service solutions to new and existing customers
• Collaborate with Equipment Consultants and Inside Sales Support to share insights and targeted sales strategies
• Cultivate and nurture strong customer relationships to address immediate service needs
• Promote ongoing service and parts strategies to include Preventive Maintenance service agreements, warranty expirations, complimentary module inspections, etc.
• Provide training and/or support (to customers) regarding maintenance of equipment
• Separate self from competition by creating consultative value to the client while effectively communicating benefits of service solutions
• Regularly visit customers and potential customers within assigned territory

• Must reside in the assigned sales territory
• Strong interpersonal and relationship-building skills with the ability to develop long-term customer partnerships
• Proven ability to multi-task, prioritize effectively, and manage multiple accounts
• Proficiency in CRM/ERP software preferred
• Self-motivated, goal driven and able to work independently while collaborating with internal teams
• Ability to frequently lift and move parts or equipment, up 75lbs, as needed for demonstrations or customer support
• Technical aptitude with mechanical, electrical and hydraulic systems is a plus
• High school diploma or equivalent;
  Bachelor’s degree in Business or a related field preferred
• 3+ years of prior sales experience, preferably parts and service