Fulfillment Planning Coordinator
Listed on 2026-01-23
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Management
Operations Manager, Supply Chain / Intl. Trade
CREATIVITY IS OUR SUPERPOWER.It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day.
We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
What Your Impact Will Be:
The Fulfillment Planning Coordinator is responsible for distributing and coordinating daily work in DTC and Promo areas. In addition, the planner follows up with employees to ensure the assigned workload is completed. They will be researching discrepancies and collaborating with the appropriate areas to understand the priorities and the workflow on a daily basis. The ideal candidate is both analytical, enthusiastic and can promote our company culture in their daily work.
- Understand 4 weeks forecast for DTC and Promo.
- Understand productivity, complexity and resources needed for both areas.
- Understand Service Level agreements such as “click to ship” and “IRD”.
- Evaluate Daily needs based on orders and scheduled jobs.
- Distribute Daily Head Count per area, labor sharing according to complexity and productivity.
- Manage Direct labor hours Vs cost.
- Identify areas of overspending and elevate daily resources that are not needed.
- Follow and promote the DC Safety regulations.
- Follow and maintain Housekeeping and 5S guidelines.
- Work with Warehouse Management System (WMS).
- Monitor workflow through communicating with supervisors and management to understand current needs.
- Responsible for the timely resolution of order to ensure KPI’s are met.
- Communicate with supervisor and manager any concerns or delays in processing orders with the goal of meeting the key performance indicators.
- React to requests to adjust priorities and assign resources.
- Communicate regularly with peers and management.
- Properly record Data.
- Flexibility to work in other areas as necessary.
- Other responsibilities and tasks as assigned by your manager or supervisor.
What We’re Looking For:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
- High School Diploma or GED and 5 or more year of related experience.
- Advanced skills with Microsoft Office Programs.
- Knowledge of AS400 software.
- Knowledge of WMS system.
- Bilingual in Spanish a must.
KNOWLEDGE AND SKILLS
- Able to effectively communicate verbally and collaborate with management, staff, customers, vendors, and corporate partners.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
What It’s Like to Work Here:
We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute:We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best…
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