Claims Safety Specialist

Overview

Join COLSA's fast-paced, mission-driven team supporting the NASA Shared Services Center (NSSC) under the NTSS contract. As a Junior Service Now Developer
, you’ll assist in the design, development, troubleshooting, and implementation of software solutions to enhance and automate NSSC business processes. This role offers hands-on experience with the Service Now platform—configuring applications, developing workflows, and creating custom solutions that support NASA’s enterprise services. Ideal for early-career developers eager to grow their technical skills while contributing to a nationally impactful mission.

• Assists in designing, developing, testing and implementing software programs.
• Assists in analyzing user software program needs and troubleshooting.
• Assists in the design and development of software using basic compilers, assemblers, utility programs and operating systems.
• Recommends best solutions to automate existing and new functionality based on Service Now offered applications and modules.
• Activation and configuration of Service Now applications to meet business needs.
• Development of workflows and scripts to personalize existing Service Now applications.
• Development of Service Now custom applications from inception to completion to automate and improve processes.
• Works closely with customers to research, design, develop and deliver innovative solutions to improve their business processes.
• Assists in identifying best practices for development of new and existing Service Now applications.
• Troubleshoots and resolves issues related to software applications, systems integration, and multiple platforms.
• Assists in planning system and development deployment and is responsible for meeting software compliance standards.
• Evaluates interface between hardware and software, operational requirements, and characteristics of overall system.
• Documents software to organizational standards.
• May provide input for documentation of new or existing programs.

At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our “Family of Professionals!” Learn about our employee-centric culture and benefits here.

• Bachelor's Degree in a related field or equivalent experience.
• 1+ years of hands-on experience with the Service Now platform, including workflows and client/server-side scripting.
• 1-3+ years of overall IT experience.
• Knowledge of information technology software development methodologies and software development scripting/languages.
• U.S. Citizenship required; must be able to undergo background investigation for position of Public Trust.
• Must reside within commuting distance of Stennis Space Center (Stennis, MS).

• 1+ years of experience working with Service Now modules such as:
  • IT Service Management (ITSM)
  • HR Service Delivery (HRSD)
  • IT Financial Management (ITFM)
  • IT Business Management (ITBM)
  • Software Asset Management (SAM)
• Familiarity with .NET, JavaScript, and web development.
• Experience with web services and database integration.
• Service Now Certified System Administrator (CSA).

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.