RQ- Systems Administrator​/Operations Support Specialist - Intermediate

Position: RQ10125 - Systems Administrator/Operations Support Specialist - Intermediate
Location: Days

Deliverables

Theresourceswillprovideoperationalandprojectsupportfor

ITInfrastructurewithinthe Guelph Data Centreand MSEntra

Tenant.

Theworkwillbecompletedviaremoteaccess,froman

ITSofficelocationfivedaysperweek.

Therolemayprovidetheresourceaccesstoinformation,assets,systemsandprocedures.

Responsibilities

• Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations.
• Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources. Upkeep, configure, install and support the clients’ network and coordinate the various systems.

General Skills

• Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations
• Experience with one or more operating systems
• Experience with one or more hardware platforms
• Experience with information retrieval packages
• Experience with one or more communications protocols
• Experience with middleware and gateways
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills
• A team player with a track record for meeting deadlines

Desirable Skills

• Experience with distributed and networked systems
• Awareness of emerging IT trends
• Experience in one or more programming languages
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Requirements Experience and Skill Set Requirements Must Haves

• Knowledge of Enterprise Active Directoryandrelatedtechnologies .
• Knowledge of Enterprise Active Directoryandrelatedtechnologiesand  migrations
• Experienceworkingonateamwithinalarge
  
  ITILbasedorganization-Troubleshooting
• Experienceworkingonateamwithalarge
  
  ITILbasedorganization-SWAT

Skill Set Requirements Technical Support

• Knowledge of Enterprise Active Directoryandrelatedtechnologies .

Project Support

• Knowledge of Enterprise Active Directoryandrelatedtechnologies -migrations

ITSM Experience

• Experienceworkingonateamwithinalarge
  
  ITILbasedorganization-Troubleshooting

Troubleshooting Experience

• Experienceworkingonateamwithalarge
  
  ITILbasedorganization-SWAT

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