Credentialing Coordinator

Overview

Delta Health Center, Inc. (DHC) is the first Federally Qualified Health Center (FQHC) in the United States. Located in Bolivar County, Mississippi, DHC opened in 1965 and remains a nonprofit organization focused on providing primary health care and serving vulnerable populations from newborns to the elderly.

Delta Health Center (DHC), located in historic Mound Bayou, MS, is one of the nation’s oldest community health centers. As an FQHC, DHC is committed to providing high-quality, affordable health care to underserved communities. We proudly serve patients across the Mississippi Delta with compassion, respect, and a deep sense of community responsibility within our clinic system.

The Credentialing Coordinator plays a vital role in maintaining compliance and quality assurance within the healthcare organization. This onsite position is responsible for verifying and processing credentials for medical professionals, ensuring all documentation meets regulatory, accreditation, and institutional standards.

• Credentialing Management:
  Manage and execute the initial credentialing and re-credentialing processes for physicians, nurses, and allied health professionals.
• Documentation Verification:
  Collect, verify, and maintain critical documentation such as licenses, certifications, insurance, records, and clinical documentation.
• Coordination:
  Coordinate with internal departments (e.g., HR, Finance) and external agencies (e.g., State Boards, insurance payers) to ensure timely credentialing.
• Monitoring and Renewals:
  Monitor expiration dates and proactively initiate renewal and re-appointment processes to ensure continuous compliance and service delivery.
• Database Maintenance:
  Maintain accurate and up-to-date records in credentialing databases and systems.
• Compliance:
  Ensure compliance with federal, state, and relevant accreditation standards (e.g., NCQA, JCAHO/The Joint Commission).
• Inquiries & Support:
  Respond to inquiries from providers and staff regarding credentialing status, requirements, and policies.
• Reporting:
  Prepare accurate reports and documentation for internal reviews, audits (including HRSA/FQHC requirements), and internal quality committees.

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• A minimum of two (2) years of experience in credentialing or healthcare administration is required.
• Strong attention to detail and exceptional organizational skills.
• Excellent communication skills, both written and verbal, for effective interaction with providers and external entities.
• Proficiency in credentialing software and Microsoft Office Suite (Word, Excel).
• Solid knowledge of healthcare regulations and credentialing standards.

• Experience with common credentialing databases.
• Familiarity with insurance provider enrollment processes.