Clinical Assistant - Family

Overview

We are seeking Clinical Assistants are passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Clinical Assistants perform a variety of duties that are clerical in nature, as well as assisting in the examination and treatment of patients under the direction of licensed medical and/or licensed nursing personnel.

A Day in the Life of a Clinical Assistant may look like this:

• Provide initial customer service to all patients including but not limited to greeting patients, scheduling and confirming patient appointments using a multi‑line phone, performing data entry into Electronic Health Record (EHR) system for patient information, and creating patient files
• Facilitate patient check‑in and check‑out, explain patient payment options, including sliding scale fees, Medicare, Medicaid and other forms of payment assistance
• Complete patient intake, income screenings, and conduct insurance verifications and authorizations
• Collect and post patient payments; prepare deposits and follow established cash handling procedures
• Provide conflict resolution and response to patient grievances
• Create and maintain confidential patient files and records
• All other duties as assigned

• Obtain and document patient history, patient communication, and clinical treatment accurately and appropriately
• Obtain and measure vital signs and record information on patients’ charts
• Prepare and maintain examination/treatment rooms, including cleaning, sterilizing instruments, and inventory of medical supplies and materials
• Explain treatment procedures to patients under direction of licensed medical and/or licensed nursing staff
• May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis
• Prepare and administer medications as ordered by licensed medical and/or licensed nursing staff
• Perform routine diagnostic and laboratory test

We ask our Clinical Assistant to possess a minimum of:

• High school diploma or GED
• Completion of a Medical Assistant Program
• Basic Life Support (BLS) certification from American Heart Association or American Red Cross
• Six (6) months prior experience in a professional administrative or related capacity

• Certification as a Medical Assistant received from a certifying body recognized by Lone Star Circle of Care in its reasonable discretion
• Prior professional experience as a Medical Assistant
• Previous work using electronic medical records (EMR)
• Bilingual English/Spanish skills