Receptionist, Administrative​/Clerical

Seasonal Client Service Professional/Receptionist

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high‑performing, connected culture where everyone feels like they belong.

We strive to continuously improve our business through a long‑term strategy known as Block Next. This roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, serve, and lead in our industry.

Helping others is what we do best. You will inspire people to make confident, informed decisions about their lives, careers, and finances, building client relationships that strengthen over time. Your focus will be on delivering outstanding client experiences.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule appointments in alignment with client preferences.
• Ensure all client needs are met during service both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or across multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Excellent multi‑tasking, organizational, and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support for you and your family.
• Various discounts on everyday items and services.
• Benefits such as medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply).
• to see all available benefits.

H&R Block is committed to building a connected culture where trust, care, and collaboration thrive. You will be part of a global team recognized for excellence and dedicated to supporting one another’s growth.

Not Applicable

Full-time

Administrative

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.