Engineering Manager, Managed Services

Engineering Manager, Managed Services
Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is founder‑led, profitable, and growing, with 1,200+ colleagues in 75+ countries and very few office‑based roles. Teams meet two to four times yearly in person to align on strategy and execution.

We are hiring an  Engineering Manager  for the Boot Stack team. This team designs, builds, and operates modern distributed systems on private infrastructure for customers, covering Kubernetes, Open Stack, and other technologies. The role is a fully remote, global position focused on managing engineers that oversee day‑to‑day Managed Services delivery.

Key Responsibilities

Manage a growing engineering team to optimise the quality and velocity of both development and operations

Identify and measure team health indicators

Implement disciplined engineering and operations processes

Represent the Boot Stack team with respect to stakeholders, customers, and external teams

Ensure proper team focus on priorities, milestones, and deliverables

Work to meet service level agreements with customer deployments around the globe

Deliver quality managed services in a consistent, timely manner

Qualifications

Bachelor’s (or equivalent) education in a technology field

Proven track record in software delivery using languages such as Python, Go, C, C++, Java, or similar, and/or managing operations teams

Strong experience with Open Stack

Demonstrated commitment to testing methodologies and maintainable code quality

Experience with Linux system administration, Ubuntu/Debian a plus

Strong communication and cooperation skills

Experience with agile software development methodologies

Experience working in and managing distributed teams

Technical aptitude for understanding complex distributed systems

Experience with cloud topologies and technologies

Travel to team and company events and customer meetings, roughly 20% or less

Benefits

Distributed work environment with twice‑yearly team sprints in person

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Team Member Assistance Program & Wellness Platform

Opportunity to travel to new locations to meet colleagues

Priority Pass and travel upgrades for long‑haul company events

About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.

Equal Opportunity Employer
Canonical is an equal‑opportunity employer. We foster a workplace free from discrimination and give fair consideration to all applicants regardless of identity.

Seniority level
Mid‑Senior level

Employment type

Full‑time

Job function
Management and Manufacturing

Industries
Software Development

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