Sales Development Representative, Acute & Payer

Position: Sales Development Representative, Acute & Payer (12 Month Contract)
At Point Click Care  our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At Point Click Care , we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.

It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

The Role:

As an entry-level salaried sales position, the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with our prospective customers in the health care industry. The SDR, as part of a larger team, plays a major role in the company's business development efforts, from establishing initial contact with customers and potential customers to facilitating follow up activities that lead to new business opportunities.

The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects that likely have never heard of our company. The headquarters for this role is based in Salt Lake City, Utah, but is remote for those living in North America.

Who you'll work with:
You will be part of our growing sales team with the ability to directly impact the success of the organization. You'll be working directly with our Sales Team, Director of Sales Operations, Product Team, Marketing and much more.

What you'll be doing day to day:

Develop strong content knowledge of the healthcare industry

Research potential prospects

Create a strategic outreach plan with Vice President of Sales to target prospective customers

Cold call and email to schedule meetings and conference calls.

Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution

Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone

Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers

Prepare background material and market research in preparation for all sales meetings and appointments

Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process

Maintain internal database to track key performance metrics and sales and marketing activities

Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales

Manage special projects as necessary

Skills and experience we're looking for:

Bachelor's Degree or equivalent experience

Customer service experience

Experience working in a team environment

Sales or fundraising experience

Strong communication skills

Proven ability to meet and exceed goals

Ability to communicate by e-mail and phone

Ability to overcome challenges or obstacles in the moment

Attention to detail

$28 - $30 an hour

This is contract role paid in an hourly rate, based on a 40 hour work week. The offer is $30 CAD per hour, and is not eligible for benefits or paid time off. You will receive another 4% per hour in lieu of these benefits.