Licensed Team Lead

Licensed Team Lead – Mississauga, ON – Lens Crafters

Licensed Team Lead role at Lens Crafters in Mississauga. Join a team to deliver exceptional customer service and contribute to store success.

Store #000918 Lens Crafters – Full‑time

• Ensure the Lens Crafters team provides unsurpassed customer service.
• Proactive and solution-driven execution with accurate product knowledge.
• Assist customers with selections, provide recommendations, and support sales associates.
• Serve as a responsible alternate store key holder.
• When holding an Opticianry license, provide expertise on lens choices, adjust/repair eyewear, present and dispense eyewear, and perform accurate digital measurements.
• For lab work, custom-fit glasses, place prescriptions, strengthen associate knowledge, ensure optical standards, maintain a safe work environment, and manage lab tools and systems.

• HS diploma or GED.
• Current and valid state Opticianry license.
• Strong optical and retail experience.
• Knowledge of current optical theory and merchandise.
• Strong communication, listening, interpersonal, and basic math skills.
• Sales and problem‑solving skills.
• Experience with cash register, computers, calculators.
• Leadership and training experience.
• Edging and mounting experience.
• Basic optics knowledge and optical measurement experience.

• State licensure (if applicable) or ABO certification in non‑licensed states.
• Lens Crafters Final Eyewear Inspector certification.
• Lens Crafters Quality, Fitting and Adjusting Program training.
• Optical machinery or instrument experience.
• Customer service experience.
• Accu Fit Digital Measurement System certification.
• Knowledge of current store merchandise and lens options.

Employee pay is determined by geography, experience, qualifications, skills and local minimum wage requirements. You may also receive a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social condition, disability, sexual orientation, gender identity, or any other characteristic protected by law. Native Americans receive preference in accordance with Tribal Law.

If you require a reasonable accommodation during the application or hiring process, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 or email HRC

Entry level

Full‑time

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