Warehouse Lead; On site

📍Located near Derry Rd. & Airport Rd.

Felix Pharmacy is proud to be a fully Canadian-owned and operated mail-order pharmacy, located in Mississauga, Ontario. Our model is built around a strong focus on delivering safe, efficient, and patient-centred care.

Here’s what makes us different:

• 🏡Local roots, national impact - you’ll be a part of a team that’s helping patients across Canada while staying grounded in a close-knit, Mississauga-based operation.
• 📦Focused work environment - Our mail-order model is designed for accuracy and efficiency, allowing you to focus on patient care in a calm, well-structured environment.
• 👥People-first workplace - We prioritize teamwork, open communication, and a shared commitment to doing great work.
• ⏰ Predictable, steady schedule - Enjoy a consistent work routine with scheduled shifts set in advance
• 🌟 Employee benefits – We support your well‑being with a comprehensive benefits package, including health, dental, and other coverage options.

This role is ideal for a hands‑on leader who thrives in a fast‑paced environment and enjoys building strong, reliable processes and teams. As Warehouse Lead, you will oversee day‑to‑day warehouse operations while ensuring accuracy, compliance, and efficiency across all workflows.

You will collaborate closely with pharmacy operations, shipping, and leadership teams to maintain high-quality standards and support the growth of our mail-order pharmacy operations.

• Manage daily warehouse operations, including receiving, picking, packing, shipping, and inventory control.
• Lead, train, and schedule warehouse staff to ensure productivity, accuracy, and engagement.
• Maintain accurate inventory levels through cycle counts, reconciliations, and system controls.
• Oversee inbound and outbound shipments, ensuring timely and accurate fulfillment.
• Implement and continuously improve warehouse workflows and standard operating procedures (SOPs).
• Ensure compliance with Health Canada requirements, and internal quality standards.
• Maintain a clean, safe, and organized warehouse environment.
• Collaborate with pharmacy operations, shipping, and leadership teams to support business needs.
• Monitor performance metrics and identify opportunities for efficiency and cost savings.
• Manage vendor relationships related to warehousing, shipping, and supplies.

• 3–5 years of warehouse or distribution management experience (healthcare or pharmacy experience strongly preferred).
• Proven experience leading teams in a high-volume, regulated environment.
• Strong understanding of inventory management systems and warehouse technology.
• Experience with controlled substances, cold chain handling, or healthcare compliance is an asset.

• Proactive, solutions-oriented leader.
• Detail-driven with a strong focus on accuracy and quality.
• Excellent organizational, problem-solving, and communication skills.
• Comfortable balancing structure with flexibility in a growing organization.

• Comprehensive benefit package
• Casual dress
• Company events
• On-site parking

This posting is for an existing vacancy at the company

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing