Director, Observability
Job in
Mississauga, Ontario, Canada
Listing for:
MCD McKesson Canada Corporation / La Corporation McKesson Canada
Full Time
position
Listed on 2026-03-02
Job specializations:
-
IT/Tech
Cloud Computing, IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 124800 - 208000 CAD Yearly
CAD
124800.00
208000.00
YEAR
Job Description & How to Apply Below
The IT Infrastructure Director role is responsible for overseeing the design, implementation, management, and operations of enterprise-level monitoring solutions. This person will collaborate with McKesson Technology
cross-functional teams to ensure the reliability, performance and scalability of application & infrastructure to meet business requirements.
Key Responsibilities
Strategy & Governance: Develop and implement a multi-year observability strategy. Define enterprise standards for logging, metrics, and tracing, including forecasting telemetry volumes and licensing needs.Cross-Functional Leadership: Partner with engineering, data science, and security teams to embed observability throughout the software development lifecycle and incident response processes.Operational Excellence: Establish SLAs, improve MTTR, and leverage AIOps to automate monitoring and reduce alert fatigue.Financial Discipline
: able to manage IT budget & investments to align with core business objectives and prevent unnecessary spending. Able to maintain yearly budget along with creating a realistic plan while controlling costs to avoid overruns.Vendor & Tool Management: Evaluate, select, and manage observability tools and vendors to ensure scalability, cost efficiency, and unified analytics across hybrid cloud environments (AWS, Azure, GCP).Leadership:Create a vision, clear direction, and strategy for the team.Establish, manage, and coach team to clear objectives and performance expectations.Attract, motivate, develop, and retain a highly-skilled workforce.Constantly monitor and improve team efficiency, effectiveness, and impact.Lead and enable enterprise-wide thinking in the team.Create an environment that values employees and encourages cooperation, open communication, and teamwork.Serve as a role model by demonstrating a commitment to McKesson i2
CARE & iLEAD values, high-performance standards, workplace diversity, and driving results.Minimum Requirements
Degree or equivalent experience. Typically requires 12+ years of professional experience and 4+ years of management experience.Critical Skills
Platform Management: Design, maintain, and optimize an enterprise-scale observability platform using a mix of SaaS tools (e.g., Dynatrace, Logic Monitor) and open-source technologies (e.g., Grafana, Open Telemetry).Technical Expertise:
Observability Fundamentals: Deep knowledge of logs, metrics, and traces.
Tools: Hands-on experience with Dynatrace, Logic Monitor and Open Telemetry
Cloud & Architecture: Strong understanding of cloud-native environments, containers, microservices, and Kubernetes
Automation & Scripting: Proficiency in scripting (e.g., Python) and automation tools (e.g., Ansible, Terraform)
Additional SkillsStrategic thinker with strong problem-solving abilities.Excellent communication skills for executive-level presentations.Proven leadership in mentoring teams and driving cross-functional initiatives.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
$124,800 - $208,000
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like Cover My Meds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
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