Digital Dealer Platforms Specialist

Digital Dealer Platforms Specialist:

(this is a one-year contract)

Mercedes-Benz Canada needs stars like you!

Mercedes-Benz is the world’s first automotive brand, and remains at the cutting-edge of sustainability, design, digitalization, connectivity, technology, fashion, and popular culture.

The iconic three-pointed star is always looking for the best and brightest. We are seeking individuals who want to be in the driver’s seat of transformation, working alongside talented colleagues who represent the Mercedes-Benz values.

Do you want to be part of writing the next chapter of the Mercedes-Benz story?

How your role will add to the story:

The Digital Dealer Platforms Specialist oversees the digital tools and platforms that enable a seamless, consistent digital retail experience across the Mercedes-Benz dealer network. The role manages OEM approved dealer websites, digital retailing solutions, and lead performance, while advancing the digitization of dealer processes and customer touchpoints to support an integrated online-to-offline journey. The Digital Dealer Platforms Specialist builds strong partnerships with dealers, vendors, and key business stakeholders to ensure digital solutions are effectively launched, adopted, and maintained to network standards.

The role also fosters a collaborative dealer community that promotes feedback, engagement, and continuous improvement.

A day in the life

· Maintain dealer website standards and conduct audits of UX, content, tagging, inventory, imagery, pricing, and data accuracy.

· Monitor Tier 1 and Tier 3 lead performance and provide actionable insights to improve results.

· Coordinate the installation, maintenance, and quality management of digital hardware and signage solutions across MAR stores.

· Ensure uptime, performance, and standard adherence across all digital touchpoints.

· Support day-to-day vendor coordination for website platforms, lead management systems, and media integrations.

· Track SLAs, escalations, timelines, and issue resolution across internal and external partners.

· Build strong communication channels with dealers to capture feedback and share best practices.

· Contribute to training materials, resource guides, and quick reference content

Vacancy Status:
This posting reflects an approved, current vacancy and will be filled on a fixed-term contract basis for approximately months.

Posting Range: $, - $,

Testimonials from several Mercedes-Benz Canada stars, from an intern to an executive:

“Mercedes-Benz is more than a car brand; it’s a futuristic, technological brand continuing to research and evolve its strategy as a digital and luxurious company, all while championing sustainable initiatives.”

“This company grants its members the opportunity to professionally grow and discover the extent of the brand and its presence in all countries. You are granted the opportunity to drive innovation in several sectors, as this company allows you to take your career wherever you like with our very robust framework of opportunities, whether it’s rotations, international assignments, education programs and more.”

“As an intern, I feel a great sense of responsibility and accountability at Mercedes-Benz. The high level of responsibility and contribution found in our internship programs is unlike my experience anywhere else.”

“Most people, if not everyone, seek a great balance of life at work and outside of it. At Mercedes-Benz, not only does your work life grant you exciting opportunities, but you are also afforded great understanding of your time outside of work - including the right to disconnect.”

“Working for Mercedes-Benz, it’s certainly the brand and the pillars - but at the end of the day, once you’re in, it’s about the people, the experience, diverse cultures and backgrounds, everyone’s experience driving in one direction.”

Mercedes-Benz Star…