Senior Global Systems Administrator
Job in
Mississauga, Ontario, Canada
Listing for:
IKO
Full Time
position
Listed on 2026-03-02
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager, IT Support, Cloud Computing
Salary/Wage Range or Industry Benchmark: 90000 - 110000 CAD Yearly
CAD
90000.00
110000.00
YEAR
Job Description & How to Apply Below
Description
Job Advertisement
The Senior Global Systems Administrator is responsible for providing technical and operational leadership within the Global Core Infrastructure team, responsible for global Data Centre and remote site data rooms, cloud solutions, servers, storage and backup operations, disaster recovery and supplier management.
Compensation: $90-$110k
Benefits
Health Insurance (includes Virtual Health, and HCSA)Dental InsuranceVision InsuranceLife InsuranceLong-term DisabilityShort-term DisabilityRRSP MatchPaid VacationFloating DaysEmployee Assistance ProgramEmployee Engagement EventsAwards and RecognitionTuition reimbursementService AwardsEmployee Perks & DiscountsKEY RESPONSIBILITIES
Technical Leadership
Provides technical leadership to the globally distributed team of level 2/3 system administrators through training, coaching and continual engagement.Creation and maintenance of published documentation for technical procedures, policies, and standard processes related to core infrastructure. Ensures adherence by system administrators.Manage, optimize and plan capacity for IKO’s entire core infrastructure including storage and compute environments.Research new technologies to stay informed on core infrastructure industry standards and best practices. Makes recommendations to Manager, Global Core Infrastructure with detailed product evaluation for inclusion in technology roadmapKey technical contributor for the design and implementation of global Data Centre strategy, including cloud, on-premise and co-location options.Operational Leadership
Ensures access and permissions are appropriately defined, provided and maintained for all system administratorsClosely adheres to defined Global IT Service Management processes (when published) – change management, incident management, problem management, service level management, knowledge management and request fulfillment processesProvide level 2 or 3 support, and above, for any global core infrastructure issue in line with defined SLA’s and OLA’s. Hands over unresolved critical/high priority incidents to other global team members with detailed supporting documentation at the end of normal working hours or under coordination of Manager if for an off-hours incident.Takes leadership responsibility to lead the organization in the resumption of services in the event of serious disruption of technology servicesMaintains team on-call rotation and, for the period scheduled, is expected to respond (within SLA) and troubleshoot incidents for any global location outside of business-hours. For example, during the night and at weekends.Key leader in defining Disaster Recovery planning and process. Leads testing and subsequent optimization of plan.Project Delivery
Serves as the primary Core Infrastructure contact for large projects when more than one System Administrator is engaged. Ensures alignment of activities and technical approach.Collaborates with project team members, providing technical leadership, assist in creation of detailed task plans and executes activities, communicating status accordinglyEffectively communicates with variety of stakeholders across the business and other IT teams to ascertain their needs.Help ensure relevant milestones and task plans for core infrastructure are reached to ensure successful delivery of projects.Vendor Management
Serves as primary liaison with core infrastructure system vendors for maintenance and updates.Responsible for key vendor operational relationships - proactive performance management and SLA’s, incident handling and issue/problem resolution and escalation.MINIMUM QUALIFICATIONS
Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering or related field.10 – 15 years related experience.Multiple years of Data Centre experience including cloud, on-premise and co-location optionsExperience operating in a 24 x 7 global operations and support environmentAble to travel frequently to supported site locations (25%)PREFERRED QUALIFICATIONS
Multiple years of leadership experience in global teamsAbility to coordinate and lead complex cross-functional projects given multiple competing…
Position Requirements
10+ Years
work experience
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