O9 Supply planning Consultant

Infosys is seeking a highly experienced Lead o9 supply planning Consultant with a strong background in supply chain solutions. The ideal candidate will have a minimum of 9 years of overall experience in supply chain solutions and at least 3 years of hands‑on experience with o9 Solutions. This role involves planning configurations, workflow modeling, UI design, action buttons, procedures, solver performance tuning, report design, user stories refinement, and assisting Client Success teams in solving complex production issues.

Additionally, the candidate will be responsible for managing and leading a team of o9 Configuration Consultants.

Required Skills

Bachelor’s degree or foreign equivalent required from an accredited institution.

At least 7 years of Information Technology experience.

Candidates authorized to work for any employer in Canada without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Candidate must be located within commuting distance of Mississauga, Ontario / Calgary, Alberta or be willing to relocate to the area. This position may require travel.

Required Qualifications

Experience

Minimum 9 years of overall experience in supply chain solutions.

At least 3 years of hands‑on experience with o9 Solutions, including:

Planning configurations, workflow modeling, UI design, action buttons, procedures, solver performance tuning, and report design.

Proven ability to support client success teams by refining user stories and resolving complex production issues.

Skills

Strong analytical and problem‑solving skills.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Proficiency in relevant software and tools.

Proven leadership and team management skills.

Preferred Qualifications

Experience in a consulting role.

Knowledge of additional supply chain management software.

Certification in o9 Solutions or related fields.

Key Responsibilities

Implement and configure o9 Solutions to meet business requirements, ensuring that the system is tailored to the specific needs of the organization.

Customize planning configurations and workflows to optimize performance, ensuring that all processes are efficient and effective.

Design and optimize workflows to enhance operational efficiency, identifying areas for improvement and implementing changes as necessary.

Develop user‑friendly interfaces and action buttons to improve user experience, ensuring that the system is intuitive and easy to use.

Optimize solver performance for better results and faster processing times, ensuring that the system operates at peak efficiency.

Create comprehensive and insightful reports for stakeholders, providing them with the information they need to make informed decisions.

Collaborate with teams to refine user stories and ensure they align with business needs, working closely with stakeholders to understand their requirements and translate them into actionable tasks.

Provide support to Client Success teams to resolve complex production issues, assisting in troubleshooting and resolving technical issues related to o9 Solutions.

Assist in troubleshooting and resolving technical issues related to o9 Solutions, ensuring that any problems are quickly identified and resolved.

Manage and lead a team of o9 Configuration Consultants, providing guidance, mentorship, and support to ensure the team's success.

Oversee the team's work to ensure quality and consistency in o9 Solutions implementations and configurations.

Foster a collaborative and innovative team environment, encouraging continuous learning and improvement.

The job entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email or face to face.

Estimated annual compensation range for the candidate based in the below location will be Ontario: $95701 to $110007.7

About Us
Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global…