Implementation Coordinator: II; Intermediate

We are looking for an experienced IT Technician to join our team on a long-term contract basis. This position is based in Toronto or Mississauga, Ontario, and offers a hybrid work environment, requiring three days a week onsite. You will play a pivotal role in overseeing project delivery, ensuring smooth implementation processes, and collaborating with teams to meet organizational goals.

Responsibilities:

• Collaborate with delivery and operations teams to ensure successful project rollouts.

• Configure and build menus in alignment with organizational requirements.

• Analyze project needs and propose effective solutions.

• Implement and manage POS kiosks, back-office systems, and mobile solutions.

• Monitor project progress and ensure quality assurance throughout implementation.

• Provide technical expertise in menu management software and configurations.

• Communicate effectively with stakeholders to address project challenges and align expectations.

• Maintain accurate documentation and track progress using tools such as JIRA.

• Conduct thorough testing and validation to ensure smooth system operations.

• Support operational activities to enhance efficiency and productivity.