Scrum Master Business Analyst

Job in Mississauga, Ontario, Canada

Listing for: Cynet Systems

Full Time position
Listed on 2026-01-12

Job specializations:

IT/Tech
Scrum Master, Systems Analyst

Job Description:

Responsibilities:

Facilitate Agile ceremonies daily standups sprint planning backlog refinement retrospectives.

Elicit analyze and document business and functional requirements for chatbot features.

Own and prioritize the product backlog aligned to business outcomes and compliance standards.

Coordinate with Salesforce developers QA and downstream teams to remove blockers and track progress.

Provide clear status reporting risk issue management and stakeholder communication.

Ensure delivery governance and adherence to Agile best practices within the pod.

Required Skills

Experience:

6 years in Agile delivery as a Scrum Master andor Business Analyst.

Working knowledge of Salesforce clouds and chatbot solutions Agentforce or equivalent.

Strong stakeholder management facilitation and documentation skills.

Insurance domain experience preferred familiarity with compliance and data privacy.

Proficiency with Jira Confluence and backlog management.

Preferred

Certifications:

Certified Scrum Master CSM or equivalent Agile certification.

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