Technology, Production Support, Summer Analyst

Position: Technology, Production Support, Summer Analyst  2026
## For additional information, please review .## As a Production Support Analyst, you will work in a dynamic environment that adapts to the needs and priorities of various organizations:
Services, Markets, Banking, Functions and Data.

This role offers a unique blend of business knowledge and technical expertise, empowering you to swiftly troubleshoot complex problems and engineer robust solutions. Your core mission will be to guarantee production stability, providing an always available and resilient technological backbone for our clients. This involves coordinating with other technology partners such as developers, business teams, etc. to monitor the end-to-end application environment in real-time.
* ##
** Hands-On Incident & Problem Management:
** Gain direct exposure to supporting our clients through the entire lifecycle of incident and problem management. You'll develop critical problem-solving skills and learn how to manage complex technical challenges under pressure.* ##
** Enhancing Monitoring & Alerting Systems:
** Contribute to the continuous improvement of our sophisticated monitoring capabilities.

You'll work with industry-standard tools like ITRS Geneos and Grafana to build and refine platforms that proactively identify and alert on production issues, enabling rapid resolution.* ##
** Developing Innovative Tooling & Automation:
** Unleash your coding potential! You'll have the exciting opportunity to design, develop, and implement custom applications and scripts that automate processes, improve efficiency, and empower your team* ##
** Global Exposure**:
Work in globally scoped projects with cross-functional teams and gain insights into how technology drives the financial sector worldwide.* ##
** Continuous Learning:
** Benefit from structured learning, networking, mentoring, and development programs that are designed to sharpen your technical prowess, enhance your business insight, and cultivate your leadership skills.* ##
** Real Impact**:
Contribute to real-world projects that shape the future of banking, from developing next-gen digital banking solutions to enhancing our cybersecurity defenses and driving data-powered innovations.* ## Be graduating between Dec 2026 and May 2027.* ## Pursuing Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or other tech related degree.* ## GPA of 3.0 or better is preferred.
* ## Be a problem solver who thrives on innovation and enjoys tackling challenges head-on.* ## Possess a global outlook and a willingness to collaborate across cultures and time zones.* ## Have excellent communication skills, project management, leadership, attention to detail, and the ability to work well within diverse teams.* ## Ability to pass technical interviews consisting of basic algorithmic programming exercises.
* ## Must be collaborative and adaptable, with excellent communication skills. Prior experience working on agile teams is desirable.
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