Technology, Production Support, Summer Analyst

Technology, Production Support, Summer Analyst, Mississauga, Canada, 2026

Join to apply for the Technology, Production Support, Summer Analyst, Mississauga, Canada, 2026 role at Citi
. At Citi, we do not just adapt to change – we drive it. Our Summer Technology Analyst Program is where forward‑thinking talents meet unparalleled opportunities. This is your chance to innovate, influence, and make an impact in the most global financial institution!

Citi Technology partners to ensure that Citi’s platforms can “Be the Best” for clients globally, with a diverse and ethical workforce that applies innovation and automation to deliver a world‑class client experience and strengthen our reputation. We have over 30,000 technologists globally who are dedicated to serving our clients’ needs across the firm. By utilizing a broad range of technologies, we are at the forefront of innovation.

We seek to drive our systems and processes toward scalable, low‑latency, high‑frequency enterprise systems to support Citi’s strategic priorities.

We provide you with the knowledge and skills you need to succeed. The Summer Analyst Program starts in early May with an in‑depth education on the Analyst role’s fundamentals and the nuances of Citi’s culture. The program also includes on‑the‑desk training, an informative speaker series, and networking opportunities. Summer Analysts often return to Citi after graduating from university to become Full‑Time Analysts and continue their career in technology.

As a Production Support Analyst, you will work in a dynamic environment that adapts to the needs and priorities of various organizations:
Services, Markets, Banking, Functions and Data. This role offers a unique blend of business knowledge and technical expertise, empowering you to swiftly troubleshoot complex problems and engineer robust solutions. Your core mission will be to guarantee production stability, providing an always available and resilient technological backbone for our clients.

• Hands‑On Incident & Problem Management:
  Gain direct exposure to supporting our clients through the entire lifecycle of incident and problem management. You'll develop critical problem‑solving skills and learn how to manage complex technical challenges under pressure.
• Enhancing Monitoring & Alerting Systems:
  Contribute to the continuous improvement of our sophisticated monitoring capabilities. You'll work with industry‑standard tools like ITRS Geneos and Grafana to build and refine platforms that proactively identify and alert on production issues, enabling rapid resolution.
• Developing Innovative Tooling & Automation:
  Unleash your coding potential! You'll have the exciting opportunity to design, develop, and implement custom applications and scripts that automate processes, improve efficiency, and empower your team.
• Elevate your technical skills:
  As a Production Support Analyst, you'll master Linux/Unix, hone database expertise (SQL, Oracle, Postgre
  
  SQL), and build automation with Python. You'll gain experience with application servers, web technologies, and strengthen networking knowledge. This role offers hands‑on use of monitoring tools (ITRS Geneos, Grafana) and exposure to cloud and containerization (Kubernetes), ensuring continuous growth in a dynamic production environment.

• Global Exposure:
  Work in globally scoped projects with cross‑functional teams and gain insights into how technology drives the financial sector worldwide.
• Continuous Learning:
  Benefit from structured learning, networking, mentoring, and development programs that are designed to sharpen your technical prowess, enhance your business insight, and cultivate your leadership skills.
• Real Impact:
  Contribute to real‑world projects that shape the future of banking, from developing next‑gen digital banking solutions to enhancing our cybersecurity defenses and driving data‑powered innovations.

We are in a hunt for trailblazers with a passion for technology and drive to make a difference. To join this elite program, you should:

• Be graduating between Dec 2026 and May 2027.
• Pursue a Bachelor’s degree in Computer Science, Computer Engineering,…