Engineering Published: Application Specialist - Programming Ontario

If you are customer-focused and have a passion for excellence, with a background in the tooling & machining industry,
Sandvik Coromant wants to speak with you about this exciting opportunity!

SANDVIK COROMANT is a part of global industrial engineering group Sandvik and is the world’s leading supplier of tools, tooling solutions, and know-how to the manufacturing industry. Our customers, which include major manufacturers within aerospace, automotive, medical, energy and general engineering, rely on us to provide the highest level of knowledge, service and support to help them achieve their goals for productivity and profitability.

With extensive investments in research and development, we bring game-changing technologies and solutions to a dynamic industry driven by a demand for constant innovation. We have 8,000 employees and are represented in 130 countries, uniquely positioning us to set the industry standard for high technology manufacturing now and for the future. Sandvik Coromant is part of the business area Sandvik Machining Solutions within the 150-year old global industrial group Sandvik.

The Applications Specialist fulfills and implements total delivery of technical solutions and works with end customers and distributors, in close cooperation with Account Managers to grow share of wallet while providing the ultimate customer experience. Provides integrated solutions by coordinating and organizing interactions between technical and commercial departments. Develops test applications used for testing modules, including customer specific components.

Fulfilling and delivering expertise in relevant technical products and application solutions to Customers and collaboratively working with Account Managers to maximize and extend business opportunities. You will be responsible for ensuring Sandvik Coromant products are correctly implemented and deployed, competitor conversions are minimized, and help customers recognize the value of utilizing Sandvik Coromant tools and technology. Closely collaborate with Account Managers in technical presentations and customer interactions to ensure suitable business opportunities and solutions are identified and secured for Sandvik Coromant.

• Responsible for taking the customer order
• Fulfills total delivery of technical solution and sales support to end-customers and distributors to grow share of wallet at maintain, strengthen and develop customers
• Coordinates and organizes interaction between technical and commercial departments of the company, as well as relevant distributor services for projects in the sales/cluster department
• Prepares integrated solutions for customers
• Visits current and potential accounts
• Provide new product and service introduction to customers
• Recommends products and services that fit well with clients’ business needs during solution offer
• Responds to more complex technical questions regarding the products, systems or services
• Develops and delivers training to educate internal employees and external partners and customers on the features of their purchase
• Troubleshoots, investigates, and resolves technical problems that arise during or after implementation
• Develops test applications used for testing modules, including customer-specific components

• You can build effective working relationships with end customers and distributors to secure agreed priorities implementation
• Supports Sales activities including analysis of customer’s technical needs; suggests and implements solutions
• Ambassador for driving new ways of working and future technology within field of expertise to ensure customers’ needs are fulfilled and profitable business is gained
• Accountable to ensure successful opportunities and as appropriate products are technically applied in a first-class manner to maximize Sandvik Coromant’s market share and profitable business
• Documents applied products and services performance and savings, whether successful or unsuccessful to ensure Sandvik Coromant can develop and deliver the most competitive products on the market.
• Leads the customer…