Product Manager Lead, Americas Region

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .

Job Description

You'll be responsible for defining, developing, and executing the product strategy for region-specific IT products and business solutions.

This role requires a strong understanding of the Americas Region processes and the ability to collaborate with cross-functional teams to deliver products and business solutions that align with the Regional goals. The role acts as a strategic leader, bridging the gap between the business requirements and the technical solutions.

You'll work closely with stakeholders across business and technology functions to ensure that the product and systems aligns with both customer and internal strategic needs, and industry standards.

You'll also act as a mentor, role model and ambassador of product management, overseeing the impact of Americas Region products and business systems across the organization.
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Key Responsibilities May Include:

Define product vision and roadmap by aligning with business goals and market needs.​

Collaborate with engineering, design, and marketing teams to drive product development, ensuring alignment on features, timelines, and quality standards while facilitating effective communication between stakeholders.​

Gather requirements from stakeholders, prioritize features, and communicate progress and updates effectively.​

Understand technical architecture and requirements; ensure feasibility and deliverability of product features.​

Conduct market and competitive analysis to inform product decisions and identify opportunities for innovation.​

Advocate for the end-user by conducting user research and usability testing to inform design and functionality.​

Develop and monitor key performance indicators (KPIs) to assess product performance and success.​

Lead and facilitate agile development processes, including sprint planning, backlog management, and retrospectives.​

Identify potential risks and develop mitigation strategies to ensure product success and alignment with business objectives.​

Gather feedback post-launch to iterate and enhance product features and performance based on user needs and market trends.​

Major Accountabilities

Product/Portfolio Strategy and

Roadmap:

Develop and execute a clear product vision, strategy and roadmap for Americas Region products and business systems ensuring alignment with organizational goals and objectives.

Identify new opportunities within the Americas Region domain that can improve operational performance and address customer pain points

Cross-Functional Collaboration:

Work closely with business stakeholders to gather requirements, prioritize features, and ensure effective communication and collaboration throughout the product lifecycle.

Understand technical architecture and requirements; ensure feasibility and deliverability of products and business systems features and facilitate discussions between technical and non-technical teams.

Product Lifecycle Management/Development:

Oversee the entire product lifecycle from ideation, development, and launch to optimization, post-launch analysis and eventual retirement.

Continuously assess product performance and user feedback, driving improvements and iteration based on data-driven insights.

Help with the technological demand management and prioritization activities for the

Functional Area

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Stakeholder Engagement & Leadership:

Act as the primary point of…