Front Desk Receptionist

Location:

Mississauga, ON
Job Type: Full-time, Permanent

Dr. Sajner & Associates is seeking a professional and personable Front Desk Receptionist to
join our team. The ideal candidate will be the first point of contact for our patients and will play a
key role in ensuring the daily front office operations run smoothly and efficiently. This includes
greeting patients, managing appointments, supporting insurance processing, and providing
high-quality administrative support.

Responsibilities:

● Greet patients in a friendly and professional manner

● Schedule, confirm, and follow up on appointments via phone, email, and SMS

● Assist new patients with the registration process and clinic orientation

● Manage patient check-in/check-out and collect payments as required

● Submit insurance claims and predeterminations; verify coverage and explain benefits

● Maintain accurate and up-to-date patient records in compliance with privacy laws

● Respond to patient inquiries and direct concerns appropriately

● Support administrative tasks such as scanning, filing, and data entry

● Open and close the clinic following standard procedures

● Monitor appointment schedule and fill last-minute cancellations

Qualifications:

● Diploma in Business Administration, Medical or Dental Office Administration

● 1+ year of experience in a dental clinic

● Proficiency with dental software and Microsoft Office

● Familiarity with dental terminology and insurance billing

● Excellent communication, organizational, and multitasking skills

● Ability to maintain patient confidentiality and a professional demeanor

● Willingness to travel to Mississauga clinic on rare occasions, as needed

Schedule:

● Evenings and/or week-ends as required

● May occasionally support other nearby clinic locations as needed

We are committed to employment inclusion and diversity and encourage all qualified individuals
to apply. Accommodations are available upon request for candidates taking part in all aspects of
the selection process.

Only those selected for an interview will be contacted.