Team Lead, Retail

Job Type

Full-time

Description

El Tigre Food Stores/ Tex Best Travel Centers provide a unique workplace experience for all of our team members within Retail Convenience Stores. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre/ Tex Best is the place for you to begin your career journey.

The Team lead position is responsible for managing the shift in the absence of the GM/ASM. Their primary goal is to ensure that the store runs smoothly and that customers are satisfied with their store experience. They oversee a team of employees, merchandise handling, cleaning & maintenance, safety & security, and other general duties as assigned.

Duties and Responsibilities

The essential job functions include, but are not limited to:

• Manage & motivate staff.
• Manage staff schedules.
• Provide fast, friendly & professional customer service.
• Ensure all safety & security issues are overseen.
• Ensure all merchandise is stocked and displays are properly set up.

Requirements

Qualifications

The position requirements include, but are not limited to:

• Minimum 2 years' experience in C-store industry.
• Food experience preferred.
• Available for nights & weekends occasionally.
• Customer service experience in retail.
• Some management or team lead experience preferred.

Competencies

• Comfortable in a fast-moving environment.
• Excellent customer service, interpersonal, and time management skills.
• Problem-solving skills and attention to detail. Proactive mindset.
• High energy and strong work ethic.

Education

The position requires the following educational experience:

• High School Diploma or Equivalent.
• TABC & Food Handlers certification.

Work Environment

• Work is performed primarily inside a retail store and an outdoor environment.

Disclaimer

La Lomita, Inc. has reviewed this job description to ensure that essential and other duties have been included. This job description is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management.

This job description is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.