Community Care Worker

Date and Location

Date: Jan 16, 2026

Location: MISSION, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Functional

Title:

Community Care Worker I

Job Title: Community Care Worker I

Agency: Health & Human Services Comm

Department: CCSE Region 11 Eligibility Det

Posting Number: 11041

Closing Date: 05/06/2026

Posting Audience: Internal and External

Occupational Category: Community and Social Services

Salary Group: TEXAS-B-11

Salary Range: $2,694.33 - $3,946.25

Pay Frequency: Monthly

Shift: Day (Additional:
Days (First))

Telework: Not Eligible for Telework

Travel: Up to 80%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non‑Exempt: Nonexempt

Job Location City: MISSION

Job Location Address: 4015 N CONWAY

Job Title: Community Care Worker I

Are you a highly motivated, compassionate, and dedicated individual looking for a rewarding career determining eligibility for Texans in need of in‑home care, home delivered meals, emergency response services, and other social services?

Our staff are well organized, able to multi‑task, possess the ability to learn policy regulations, thrive in a challenging, fast‑paced and evolving environment, have good communication skills, a positive attitude, strong work‑ethic and a desire to help others. If you also possess these skills, then we are looking for you. We want you to join our team!

Employee benefits include but are not limited to employer paid health insurance; vacation leave; sick leave; paid holidays (15 per year on average); and defined retirement plan with lifetime annuity.

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Interviews applicants, individuals receiving services, and resource persons and conducts telephone and/or home/site visits to assess the need for services and provides information and referral to other resources. (15%)
• Conducts reviews to determine eligibility and functional needs. (20%)
• Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs. (10%)
• Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service. (20%)
• Monitors through contacting individuals receiving services to determine if services are meeting the individual’s needs. (15%)
• Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individual’s needs. (15%)
• Prepares basic level ongoing or special narratives or statistical reports. (5%)

Current Valid Driver’s License.

• Knowledge of interviewing techniques to obtain personal information, to make inquiries, and to resolve conflicting statements.
• Knowledge of resources that serve individuals who are older or have a disability.
• Ability to effectively communicate orally and in writing.
• Ability to set priorities, establish time frames, and meet deadlines.
• Ability to establish and maintain effective relationships with individuals receiving services, coworkers, contract agency staff, and staff from other federal or state agencies.
• Ability to operate computer and general office equipment.

• Application indicates willingness to travel at least 80% of the time to attend training, meetings, and to provide support to other offices.
• Experience using email and other automated applications, such as Microsoft Office products.
• High School Diploma or equivalent is required.

Candidate must…