UMC Connect Receptionist

UMC Connect Receptionist page is loaded## UMC Connect Receptionist locations:
Health & Wellness Hospital time type:
Full time posted on:
Posted Todayjob requisition :
R18928

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JOB SUMMARY:

Greets and assists visitors to the department, both internal and external, via phone or in person, providing answers, taking messages, and forwarding to the appropriate staff member. May be responsible for registering visitors for appointments and procedures, including obtaining insurance information and obtaining payments. May schedule patients for additional exams/services based on orders.  May maintain medical records. May perform other administrative work such as data entry, filing, preparing reports, etc.

Work will vary based on department assignment.

Being passionate about exercise will allow them to best communicate with our members and enjoy this job to the fullest!

REPORTS TO:

JOB SPECIFIC RESPONSIBILITIES:

• Greets and assists visitors to the department, both internal and external, via phone or in person,    providing answers, taking messages, and forwarding to the appropriate staff member.

• May be responsible for maintaining schedules/calendars, printing and distributing as required to    the correct designated area.

• May be required to assist with requests for reports, films or any other needs in a professional    and courteous manner.

• May be required to batch money and post payment to the appropriate patient's account and    deposit money with the cashier’s office at the end of each day.

• May be responsible for specific areas of instruction regarding new staff, ancillary personnel and    students.

• May be responsible for registering visitors for appointments and procedures, including updating    demographic information, obtaining insurance information and obtaining payments.

• May be required to enter the patient’s orders into the computer, identifying the appropriate    diagnosis, and inputting the information exactly as provided on the written orders.

• May be required to update all demographic information and insurance plans in the computer    according to the information the patient provides.

• May be required to attach the appropriate labels to the initial charge sheet as soon as they are    printed, update the daily log, noting the time the patient arrived. Deliver the paperwork to the    appropriate area in a timely manner.

• May be required to have the patient prepare for the exam as needed or as specified by a    technologist, providing patient with the appropriate prep instructions for the procedure.

• May be required to notify the correct modality when the patient is ready to begin the procedure    and the proper paperwork is completed.

• Attends all department staff meetings, and any additional called meetings for clerical staff only.

• Performs any additional duties as requested or required.
Gym membership sales calls and assist new customers register their membership.  Give tours of the gym with knowledge of Technogym equipment and everything we have to offer.

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent   
• Experience as a receptionist, patient access representative, or similar administrative role    preferred.
REQUIRED LICENSURES/CERTIFICATIONS/REGISTRATIONS:
May be required to obtain/maintain CPR certification depending on the department.

SKILLS AND ABILITIES:

• Demonstrated organizational skills and attention to detail.

• Knowledge of office management systems and procedures.

• Ability to operate general office equipment.

• Demonstrated written and verbal communication skills.

• Proficient in Microsoft Office Suite or similar software.

• Ability to maintain confidential information.

• Ability to handle problems, interruptions, and other stressful situations in a professional manner.

• Maintains up-to-date knowledge and adheres to department and UMC Policies & Procedures.
INTERACTION WITH OTHER DEPARTMENTS AND OTHER RELATIONSHIPS:
Interacts with all visitors to the department which may be patients, family members or staff from other departments…