Bert Ogden Mission Mazda Receptionist

BERT OGDEN MISSION MAZDA RECEPTIONIST Bert Ogden Sharyland Motors Inc
• Mission, TX, United States

Job Type: Full-time

The receptionist is responsible for meeting and greeting the customers as they enter the building. By presenting a professional appearance and maintaining an upbeat attitude, the receptionist provides a positive first impression. The same courteous presence should be projected on the phone when customers call. In this role you must know to whom to route incoming calls and be able to take notes accurately when calls cannot be routed to the appropriate person.

• Answers, screens, and directs calls on a multi‑line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to appropriate employees, voicemail, etc.
• Clears messages each morning and delivers them to the appropriate employees.
• Meets and greets all visitors/customers; determines their needs and directs them to the appropriate employee/location.
• Responds to visitors, clients, and employees in a courteous and professional manner.
• Opens and routes incoming mail.
• Prepares and forwards outgoing mail and packages.
• Composes and types routine correspondence as required.
• Performs general clerical duties including but not limited to filing, photocopying, and mailing as required.
• Organizes and maintains file system; files correspondence and other records.
• Orders and maintains supplies, arranges for equipment maintenance, and keeps the reception area organized.
• Prepares and maintains meeting and conference room reservation and catering schedules; circulates the schedule to appropriate staff.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Maintains a professional appearance.
• Uses appropriate telephone techniques and phone etiquette.
• Answers customers’ questions over the phone.
• Refers callers to the right department; if the department is not available, a message is taken.
• When a message is taken from the customers, it should be clear and legible.
• Files paperwork (receipts / vehicle plates).
• Sorts and delivers mail to managers within the same building.
• Operates fax machine/scanners.
• Performs other related duties as assigned by management.

• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Ability to understand and follow written and verbal instructions.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Bilingual skills a plus.
• Professional appearance and demeanor are a requirement.

• Must have a valid Texas Driver License
  .
• Must be 21 or older
  .
• Must pass a drug test.
• Must pass a background screening.

• Paid Vacation and Holidays
• 401(k)
• Vision Insurance
• Dental Insurance
• Medical Insurance

BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER