Support Worker - Women's Services

Sacred Heart Mission is a community of dedicated people working together to end homelessness and disadvantage. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day.

Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

We are seeking dedicated and experienced female or gender diverse Support Workers to join Sacred Heart Mission (SHM) on a casual basis. We are looking for casuals that will be available to work across Women’s Services, specifically at the Women’s House.

Trans, non-binary and gender diverse people, those from an Aboriginal and/or Torres Strait Islander community, and/or from a racially marginalised community, are strongly encouraged to apply.

Women’s House Support Worker

The Women’s House is an engagement hub for women and gender diverse people at risk of or experiencing homelessness.

In this role you will facilitate the drop in space in collaboration with a team of Pathways Workers and Case Managers.

Duties include:

• Working through a feminist and trauma informed lens to maintain a safe enough environment for folks who have experienced chronic homelessness
• Providing access to showers, sleep room, laundry, meals and material aid
• Admin tasks including case noting and recording of material aid and daily attendance
• Able to work across a wide variety of shifts, including weekend and solo sleepover shifts.
• Certificate or Diploma level qualification/s in a related field.
• Experienced in effectively responding to challenging behaviors and crisis situations.
• Ability to work independently and confidently on solo shifts.
• Committed to working within a feminist, person-centered, strength’s based and culturally responsive practice framework.
• Team focused with strong interpersonal and communication skills.
• Flexible working, with days that suit you.
• Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax.
• Opportunity to work in a multidisciplinary team.
• Access to the Portable Long Service Benefits Scheme.
• A supportive work environment:
  Psychological First Aid, EAP etc.
• Making a real difference in the lives of those experiencing homelessness and social disadvantage.

To join our team, simply scroll down and enter your details below!

For more information about the role in Women’s Services, contact Jessica Carroll, Program Coordinator at (Use the "Apply for this Job" box below).

Closing date for applications:
11:59 pm, Sunday 5 April 2026.

Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

SHMis committed to equal employment opportunities for all peopleregardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description.

Sacred Heart Mission's Women's Services programs provide specialist services to vulnerable women experiencing homelessness and disadvantage - covered under Section 88 of the Equal Opportunity Act 2010 (VIC). As a welfare service, Sacred Heart Mission is entitled to a general exception under Section 28 of the Equal Opportunity Act 2010 to employ people identifying as women for Women's Services Programs.

Sacred Heart Mission is collecting personal information from you as part of the recruitment and selection process. Sacred Heart Mission recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.  to view our Information Privacy and Collection Notice.

Sacred Heart Mission's recruitment applications are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers until such time as you elect not to have your information stored on these external hosted sites.