Abeka School Account Manager

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** Dedicated to Excellence, Committed to Service
** Abeka School Account Manager The School Account Manager develops sales opportunities and relationships by researching and developing potential accounts, building rapport, and delivering excellent customer service. The manager conducts most of his sales work online or over the phone and assists with conventions and follows up with new clients.
This is not a remote position.
** Cultivate New Accounts
** Find new sales opportunities within the three major niche markets:
Christian Schools, church-centered preschools, and home schools. Through strategic calls, emails, promotional campaigns, and online events, gain an understanding of the prospects' needs to reach assigned goals. Implement effective phone and online sales strategies that drives profitable sales with strong customer service.
** Develop Accounts
** Develop accounts in the assigned territory by monitoring a customer's buying history, strategically suggesting related products. Build relationships to provide excellent customer service. Achieve daily, weekly, and monthly established metrics and goals. Update records regularly to achieve accuracy in all data systems.
** Develop Convention Contacts
** Ensure that conventions contain target markets. After conventions, complete follow-up calls and emails to reach sales goals. Research and understand the Abeka product line to confidently up-sell comparable products to customers. Thoroughly discover and note customers' needs. Communicate with the sales department to create an outstanding customer experience.
** Communicate with Customers
** Support the culture of Customer First by consistently delivering experiences that delight the customer and create loyalty. Provide support as needed to other teams and departments. Maintain ownership of clients to ensure that their needs are always represented and fulfilled. Constantly look for ways to improve the customer experience and add more value.

FLSA Status - Scanning (Non-exempt)
** Education
* * Required

Education:

BS - Management

Preferred Education:

MS - Management
** Work Experience
*
* Required Experience:

2+ years in customer service, 2+ years in sales

Preferred Experience:

5+ years using Microsoft Office 365
** Physical Requirements and Skills
** Ability to lift 40+ pounds, Operate standard office equipment, Oral Communications, Written Communication
* Mission and Purpose –Understands and implements the mission and purpose of the ministry within their workplace.
* Character –Is authentic, fair, and honest in all interactions; shows integrity and humility; keeps confidences.
* Ownership –Performs work efficiently and accurately; needs minimal supervision; accepts coaching and guidance.
* Initiative –Shows interest and takes action without being prompted; is motivated and resourceful in achieving results.
* Flexibility –Is open to change and new information; adapts behavior and work methods in response to work needs.
* Learning –Masters new technical and business knowledge; constantly seeks self-improvement by increasing skills and abilities.
* Team Work –Gets along well with others; actively participates on the team by sharing responsibilities and ideas.
* Competence –Has the skills and experience required to do the job; keeps up to date on knowledge, skills, and abilities.
* Customer Experience –Delivers great customer experiences; listens well; provides friendly and helpful assistance.
* Attendance –Reports to work on time as scheduled.
* Professionalism –Dresses appropriately for work; conducts themselves in a courteous, professional manner.
* Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must desire to educate students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge. Applicants must agree with Pensacola Christian College’s Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments.
We reserve the right to fill this role at a higher/lower grade level based on ministry needs.  An assessment may be required to be considered for this position.
* We are looking for qualified individuals who are “Dedicated to Excellence, Committed to Service”. Employee Services hires for , , and , all of which are experiencing tremendous growth.

Our ministry began in 1954 when Pensacola Christian Academy opened with just 35 students. Since then, the Lord has blessed us in many ways. From its inception, we have been
** dedicated to excellence
** as a Christian educational institution that glorifies Christ and is dedicated to training young people to serve God. We are also
** committed to service
** as we reflect the name of Christ to the students whom we minister to daily and to families around the world.
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