Veterinary Receptionist​/Technician Assistant

You are invited to join the expert team at Boiling Springs Animal Hospital, where our mission is built on trusted, high-quality veterinary care. Our commitment to excellence is externally validated, as we are a proud AAHA Accredited practice focused exclusively on small animal medicine. The local community trusts us deeply, reflected in our exceptional Google rating of 4.7 stars. If you are looking for an opportunity where you can immediately contribute meaningful medical expertise and connect with appreciative clients, this is the place for you.

At Boiling Springs Animal Hospital, we ensure every teammate has the resources needed to succeed. We are supported by a broader network that prioritizes professional growth, offering structured career pathways designed to help you reach your goals, whether that means pursuing leadership or moving toward specialty certifications. You will find that our commitment includes robust programs aimed at supporting credentialing, such as generous reimbursement for those working toward becoming a credentialed technician.

Our focus is on fostering a stable environment where you can consistently do your best work alongside collaborative colleagues. Providing AAHA level quality means you will be practicing gold-standard small animal medicine daily. While we focus on exceptional primary care, you will never feel professionally isolated. As part of our supportive network, our veterinarians have direct access to internal specialty consultations and educational resources, allowing you to manage complex cases with confidence and continuously expand your clinical knowledge.

We invest in the tools and training necessary to keep your medical skills sharp, ensuring you always have the ability to offer comprehensive and advanced care options to our patients. Located in Boiling Springs, PA, you will find an ideal mix of peaceful small-town life combined with easy access to major regional hubs. This community is known for its supportive, neighborly atmosphere, making it a wonderful place to establish roots and build long-term relationships, both professionally and personally.

You will appreciate the slower pace and the strong community ties that make this area so appealing to professionals seeking work-life balance outside of a demanding metro environment.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals…