Parent Education and Family Support Program Coordinator

Reports to
:
Family Support Program Manager
Position Type:
Full-time, Regular
Salary Range: $23-$26/hr depending on work, experience, tenure and education level

At MFCC, we understand the importance of social connection and a parent’s knowledge of child development as essential aspects of resilient parenting. With a deep commitment to our community, our dedicated team is focused on fostering an environment where families can grow and learn together. If you’re looking to join a team that helps youth and families thrive and shapes the future, MFCC is the place for you!

At MFCC, we empower individuals and families through innovative services. We are a team that leads with compassion, embraces adaptability, fosters resilience, and takes a mission-driven approach to building community.

We believe our team culture, and our commitment to CCAREs (Community, Compassion, Adaptability, Resilience, and Empowerment) set the stage for our work across the organization. To ensure we’re living our values, we ask every employee to demonstrate the following core competencies:

• Commitment to our mission:
  • Acts with a clear commitment to the organization’s mission to empower families through innovative services. Connects daily work and decisions to the broader purpose, champions innovation in service of family empowerment, and continually seeks ways to advance the mission through collaboration and creativity.
• Commitment to our values:
  • Compassion – Demonstrates care, empathy, and respect for others. Builds strong, trusting relationships by actively listening, honoring diverse perspectives, and offering support during challenges. Prioritizes the well‑being and dignity of clients, colleagues, and partners in all interactions.
  • Adaptability – Responds effectively to changing needs, priorities, and environments. Adjusts strategies based on feedback and context, embraces innovation, and remains open to new ideas and ways of working to better serve families and the community.
  • Resilience – Sustains energy, optimism, and focus through challenges, setbacks, or ambiguity. Demonstrates perseverance in pursuit of team and organizational goals, and models a growth mindset by learning from setbacks and fostering continuous improvement.

The MFCC Parent Education and Family Support Programs Coordinator is a highly entrepreneurial role, with big opportunities to shape the future of MFCC’s family support program trajectory. The role will focus on strengthening families by increasing parents’ knowledge of and access to the resources and services necessary to address family needs and goals. In this role, you will work directly in partnership with parents, either individually or in groups, to provide them with the guidance, encouragement, and support they need to successfully connect with and engage in programs and resources that will ultimately help them raise healthy, thriving children.

• A clear passion for supporting families, and an understanding of the challenges associated with parenting. Lived experience as a parent is highly valued.
• Bachelor’s level OR above AND minimum 2 years successful work experience in human services, parent/adult learning settings, or a related field
• Ability to establish positive relations through strong interpersonal, written and verbal communication skills
• Knowledge of local and state community resources and services for families
• Competence in technology, data systems, and social media
• Skilled in organization, prioritization, and time management
• Participation in on-going learning to update skills and acquire new knowledge as needed
• Ability to work with diverse populations
• Some travel is required, must have reliable transportation

• Program manage and facilitate at least one community based playgroup per week. Program management includes collaboration with colleagues also supporting playgroups; partner communication and stewardship with the Milton Public Library (and any other host locations); budget tracking and compliance; outreach; etc.
• Program manage…