CQV Global Director

CAI is a professional services company established in 1996 that has grown year over year to nearly 700 people worldwide. For Mission Critical and regulated industries that need to deliver critical solutions in high‑stakes environments, we provide accelerated operational readiness and unparalleled performance at the highest standard through our rigorous approach, field‑tested processes, and elite expertise developed over 30 years.

Our approach is simple because our Purpose informs everything we do:

• We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.

At CAI, we are committed to living our Foundational Principles, both professionally and personally:

• We act with integrity
• We serve each other
• We work for our future

At CAI, we believe in a relentless dedication to excellence, pushing boundaries and surpassing expectations. From the beginning, we’ve challenged ourselves to do what others wouldn’t. Not just setting industry standards, but redefining them entirely. We are bold in our thinking and creative in our approach. We operate at the intersection of wisdom and technology and thrive when they come together with humanity.

For us, operational readiness isn’t simply a goal. It’s a way of life. Because tomorrow demands to be at the forefront of today. We do this through tireless effort, precision, efficiency and an unwavering belief that there is always room for advancement. We’re not interested in how it used to be done. We’re obsessed with how it will be done.

The Director, CQV Center of Excellence (Commissioning, Qualification & Validation), is a global role responsible for driving business growth in Commissioning, Qualification & Validation; inclusive of equipment, facilities, computer, process and cleaning validation. This will be accomplished by client support/consulting to life sciences customers, and skills development (training development, knowledge transfer and/or coaching of agents) within each region to support service delivery and execution of market‑leading strategies.

This senior role requires a commitment to customer‑service excellence and thought leadership of their area.

The Director will work collaboratively across the organization to meet strategic priorities, to derisk project delivery through defined services, and deploy systems supporting delivery of the practice and technical knowledge within the practice. This role requires organization, systems‑thinking, establishment of norms in service delivery and a focus on customers while seizing on opportunities to grow our footprint.