Vice President Operations

The Vice President of Operations is responsible for strengthening center performance by developing strong leadership, reinforcing operational discipline, and ensuring alignment with association priorities. The Vice President of Operations leads through others and is accountable for leadership effectiveness, center results, and long-term sustainability across the association. This role provides guidance and support to center leaders and teams, helps build a pipeline of future leaders, and partners with association teams to ensure centers meet goals related to operations, fundraising, and financial performance.

• Comprehensive benefits package
• YMCA Retirement Plan
• Free citywide YMCA membership for you and your household
• Leadership development and professional growth opportunities

Hiring Range $105,000 - $115,000

The YMCA of Greater Kansas City’s mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. We are welcoming; we are open to all. We are a place where you can belong and become.

We are genuine; we value you and embrace your individuality. We are hopeful; we believe in you and your potential to become a catalyst in the world. We are nurturing; we support you in your journey to develop your full potential. We are determined; above all else, we are on a relentless quest to make our community stronger beginning with you.

• Provide leadership, coaching, and accountability to center leaders to ensure strong performance and effective decision-making.
• Set clear expectations for leadership behaviors, ownership, and accountability across centers.
• Develop leadership capacity and bench strength through coaching, mentoring, and intentional succession planning.

• Ensure consistent operational discipline and performance across all YMCA centers.
• Hold center leaders accountable for results related to operations, staffing effectiveness, financial performance, fundraising, and community impact.
• Monitor performance trends across centers and address gaps through leadership guidance and accountability.
• Support leaders in prioritization and problem-solving without assuming responsibility for day-to-day center operations.

• Partner with center leaders to recruit, develop, and support Community Mission Board members and committees aligned with center and association priorities.
• Assist center leaders with identifying, cultivating, and onboarding prospective Community Mission Board members, with attention to diversity, skills, and community representation.
• Lead the development and use of consistent orientation materials to ensure Community Mission Board members clearly understand their role, purpose, and expectations.
• Support center leaders in engaging Community Mission Board members in advocacy, relationship-building, and fundraising efforts in support of center and association goals.

• Ensure centers meet fundraising and financial goals.
• Support center leaders in planning and executing fundraising strategies in partnership with association development staff.
• Review financial performance, identify trends or risks, and guide corrective action as needed.
• Reinforce fiscal responsibility and sound stewardship across all centers.

• Drive cross-functional collaboration with the Vice President of Membership & Programs, association leadership, and key departments—including Marketing & Communications, IT, Finance, People Services and Financial Development—to align center operations with organizational priorities and ensure consistent, effective use of association resources and expertise.
• Partner closely with the Vice President of Membership & Programs to ensure center implementation of membership and program strategies that support growth, retention, and community impact.
• Reinforce shared expectations for program quality, experience, and growth across all centers.
• Support adaptation of strategies to meet local community needs while…