Process Management Lead

Change and Process Management Lead page is loaded## Change and Process Management Lead locations:
15F W City Center time type:
Full time posted on:
Posted Todayjob requisition :
RAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.##
** Job Description
** The Change and Process Management Lead is pivotal in driving operational excellence by spearheading initiatives that streamline processes and leverage automation to optimize efficiency. This role is essential in leading the execution of change management strategies, identifying and capitalizing on opportunities for process improvements, and deploying solutions that enhance productivity, reduce operational costs, and foster a culture of continuous improvement.

Additionally, this role will manage and enhance SPP data and information, ensuring its accuracy and strategic value. The Change and Process Management Lead is crucial in cultivating a culture of innovation and excellence, ensuring the organization remains competitive and agile in a rapidly evolving business environment.
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* DUTIES AND RESPONSIBILITIES:

**** 1. AUTOMATION OPTIMIZATION:
*** Own and drive all automation requirements for the SPP workstream to streamline workflows, reduce manual efforts, and increase efficiency.
* Spearhead the integration of SPP tools with the Network Digitalization Team and Globe systems to ensure seamless operations.
**** 2. CHANGE AND PROCESS IMPROVEMENT
***** Directly lead the execution of change management strategies to facilitate smooth transitions and adoption of new processes and tools.
* Identify, analyze, and optimize existing SPP processes to improve efficiency, reduce costs, and enhance performance.
* Implement solutions that drive efficiency and foster a culture of continuous improvement across the organization.
**** 3. PROJECT MANAGEMENT:
***** Manage the end-to-end lifecycle of process and automation projects, including requirement gathering, development, deployment, training, and post-implementation support.
* Ensure compliance with project process and documentation requirements (e.g., project charters, PM plans, dashboards).
* Collaborate with cross-functional teams to understand needs, gather feedback, and implement automation and process improvements.
* Provide training and support to team members and stakeholders on new processes and automation tools for successful adoption.
**** 4. OPERATIONAL SUPPORT AND SPECIAL INITIATIVES:
***** Directly manage the data lifecycle and retention policies for SPP, ensuring data accuracy and compliance.
* Take ownership of all platforms containing SPP information and data, ensuring their effective management and utilization.
** 5. OTHERS
*** Completes other special projects and ad hoc assignments such as innovation and transformation opportunities, related to SPP1
* Adopt a techco mindset, embrace Globe’s Digital for all mantra and leverage the Globe group’s portfolio to further increase value with business partners.
** Equal Opportunity Employer
** Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.

Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York.

Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose
* In everything we do, we treat people right to create a Globe of Good.
* Vision*We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.
* Mission*We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.
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