Global IT Service & Operations Leader

A global IT services provider is seeking an experienced individual to lead their IT service operations, focusing on global consistency and local needs. This role involves managing contracts, defining IT operating models, and improving service delivery. The ideal candidate has extensive experience in IT service management in multi-national scenarios, strong vendor negotiation skills, and familiarity with ITIL frameworks. A relevant degree is required along with the ability to work collaboratively in diverse environments.
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