Quality Improvement Specialist

Job Summary

The QI Specialist will work closely with the Quality department and Administration team to ensure continuous quality improvements and outcome measures for individuals with intellectual and developmental disabilities, autism, and/or mental health diagnoses.

• Support quality management including data analysis, reporting, and maintaining an appropriate balance between operational realities and program quality, effectiveness, and outcomes.

• Assist with facilitating management and training of Quality Improvement activities and act as a Certified Investigator.

• Serve as a resource person to all departments, providing expertise and guidance on quality matters.

• Collaborate with dedicated professionals to drive meaningful change and help individuals in need.

• Education:
  
  Bachelor’s degree in Human Services, Health Care Administration, or Social Services. High school diploma plus additional experience may be accepted in lieu of a degree.

• Experience:
  
  Minimum of one year in quality management within the healthcare industry and one year working with individuals with intellectual and developmental disabilities, autism, and/or mental health diagnoses.

• Knowledge of healthcare organizational dynamics, regulatory and agency standards, and principles of quality improvement.

• Excellent oral and written communication skills, project management skills, and strong data collection and analytic skills using computer applications.

• Facilitation and training skills with the ability to adapt, be flexible, and change activities quickly, making swift and sound decisions independently.

• Unmatched professional development support and tuition benefits.

• Technology that assists in making your job easier.

• Clinical resources throughout the country.

• Scheduling flexibility for work/life balance.

• Knowledgeable and experienced team members.

• ASCEND – the first career accelerator program with 100% tuition covered, student loan repayment, and other benefits.

• Competitive salary: $19.11–$21.79/hr based upon experience.

• Comprehensive health and welfare program including medical, dental, prescription drug, preventative care, mental health services, and student loan debt assistance.

• Generous time‑off, 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.

• Employee assistance and work‑life balance program.

Devereux is a drug‑free workplace, drug screening required. EOE.