Director- Nursing Services

Basic Function and Scope of Responsibilities

The Director-Nursing Services oversees the quality and efficiency of patient care. The role is an administrative position that involves maintaining standards of care, monitoring staff, and ensuring compliance with all regulations.

• Provides administrative oversight of all nursing functions and all direct-report departments across the oncology practice, ensuring consistent leadership presence, clear direction, and strong operational support for frontline staff.
• Actively supports and advocates for nursing staff by removing barriers, ensuring safe staffing practices, promoting professional development, and fostering a culture where team members feel heard, valued, and empowered.
• Promotes efficient, respectful, and transparent communication across all levels of the organization. Encourages teamwork, healthy conflict resolution, and a culture of psychological safety.
• Collaborates closely with pharmacy, laboratory services, patient access, care coordination, and administrative leadership to optimize workflows, improve patient throughput, and ensure seamless oncology care delivery.
• Improves patient care efficiency by identifying operational gaps and implementing evidence-based strategies that support both staff and patient experience.
• Oversees budgeting, staffing models, and resource allocation for all clinical nursing departments, ensuring responsible stewardship of organizational resources.
• Develops oncology-specific departmental performance metrics and conducts audits to ensure high-quality, consistent, and compliant patient care.
• Ensures full compliance with governmental regulations, Joint Commission standards, oncology nursing best practices, chemotherapy/immunotherapy safety standards, and relevant accreditation requirements.
• Leads the implementation of healthcare quality initiatives and coordinates rollout of new oncology care strategies, technologies, clinical pathways, and treatment protocols.
• Ensures patient care standards through structured quality improvement programs, competency assessments, and ongoing staff training and education.
• Evaluates and assists in the implementation of new medical technologies that support staff workflows, enhance patient care, and improve clinical outcomes.
• Designs and implements effective oncology nursing retention strategies, with a focus on staff engagement, mentorship, onboarding, and recognition.
• Oversees performance evaluations, staff coaching, corrective action processes, and ongoing professional development for all nursing personnel.
• Addresses issues involving personnel, providers, patients, families, and interdepartmental partners with professionalism and compassion.
• Fosters a culture of high-quality, mission-driven oncology care, emphasizing teamwork, integrity, transparency, and joy in daily practice.
• Coordinates, leads and supports nursing meetings and other forums to ensure alignment and communication across departments.

• Manages multiple concurrent projects within required time frames.
• Organizes time effectively and prioritizes competing responsibilities within a busy oncology setting.

• Identifies and addresses barriers to high-quality oncology care and develops effective solutions.

• Possesses advanced computational and analytical skills to analyze clinical and operational data and create reports.
• Ensures regulatory compliance with state and federal standards, Joint Commission requirements, and oncology nursing best practices.
• Maintains thorough knowledge of legal obligations and safety standards relevant to nursing and oncology care.

• Effective written and verbal communication skills.
• Strong organizational skills.
• An innovative and open-minded perspective.
• Strong leadership abilities and interpersonal relationship skills.
• Dedication to learning and continuous improvement.
• Ability to make difficult decisions using sound judgment.
• Multitasking skills without sacrificing attention to detail.
• Flexibility and focus while under pressure.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

• Must be a Registered Nurse with a Master of Science in Nursing
• Must have a minimum of 10 years of experience as a Registered Nurse
• Must have at least 5 years of nursing management/healthcare leadership experience.
• Certifications:
  
  OCN Certification, preferred.