FinCrime Quality Assurance Specialist

About Vivid

At Vivid, we're reimagining how individuals and businesses manage money. Our all-in-one app opens up a world of financial possibilities: invest in global stocks, ETFs, and over 150 cryptocurrencies, earn cashback on everyday purchases, and access personalised insights to make the most of your finances—all tailored to your lifestyle. For businesses, Vivid Business offers a powerful suite of tools, including multi-IBAN accounts, high-interest rates, business cashback, team cards, and seamless accounting integrations to streamline operations.

Our mission? Your success. Everyone deserves the chance to see their finances flourish, and we’re dedicated to empowering our customers to make this a reality.

• 3+ years of experience in AML/Fin Crime, with exposure to all stages in the customer lifecycle
• QA, case review, or 2nd line oversight experience preferred
• Understanding of EU AML/CTF regulations, transaction monitoring, and onboarding (SME/corporate experience a plus).
• Analytical and detail-oriented mindset with strong written communication skills.
• Curious, proactive, and comfortable in a dynamic fintech environment.

• Learning budget (€500 every 6 months).
• A flat, supportive culture where quality, collaboration, and professional growth are valued.

Vivid Money is expanding its 1st & 2nd Line Compliance Operations (Com Ops) team and looking for a
Senior Fin Crime Quality Assurance Specialist
. In this role, you’ll perform
quality reviews and testing across AML and Fin Crime workflows, focusing on transaction monitoring, onboarding, and investigations. You’ll play a key part in ensuring consistency, accuracy, and adherence to both internal standards and regulatory expectations. This is a
hands-on operational position with room to grow: as the QA function scales, there will be opportunities to take on more responsibility in
process development and mentorship and eventually building out the team in a lead position.

• Conduct
  QA checks and case reviews across transaction monitoring, onboarding, and investigations.
• Assess whether analysts’ decisions are
  accurate, well-reasoned, and properly documented
  .
• Identify
  recurring issues, gaps, or risk trends
  , and share structured feedback with relevant teams.
• Support in maintaining and refining
  QA guidelines, scoring models, and documentation in line with established compliance frameworks.
• Work with the QA and Fin Crime leads to
  track performance metrics and identify areas for improvement.
• Provide
  coaching and support to analysts on quality-related findings and best practices.
• Collaborate cross-functionally with Compliance, Product, and Data teams to
  enhance systems and controls
  .
• Contribute to
  audit readiness by maintaining clear and traceable QA documentation.