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Client Relationship Manager Operations Manager

Senior CX & AI-Driven Ops Leader

Job in Mission, Johnson County, Kansas, 66201, USA
Listing for: BenePass, Inc.
Full Time position
Listed on 2026-03-12
Job specializations:
  • Business
    Client Relationship Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading benefits technology company in Mission, Kansas is seeking a Senior Director of Customer Experience to lead the customer support and claims operations teams. This role is pivotal in defining the vision and operational model for customer experience while ensuring top-tier service delivery. The ideal candidate will have extensive experience in scaling support organizations and implementing AI-driven solutions that enhance customer satisfaction and operational efficiency.

This position offers a competitive salary and comprehensive benefits, including flexible PTO and excellent health coverage.
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Position Requirements
10+ Years work experience
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