Operations Manager

We are looking for a results-driven Operations Analyst to support strategic initiatives and operational excellence through data-driven insights and process optimization. The ideal candidate will be responsible for analyzing organizational workflows, contributing to strategic planning, and identifying opportunities to enhance efficiency, productivity, and customer satisfaction.

• Contribute to strategic planning by preparing action plans and operations reports.
• Implement improvements to processes, quality, productivity, and customer service standards.
• Conduct audits, resolve operational issues, and identify performance trends.
• Analyze and optimize workflows, employee requirements, and equipment layout to maximize efficiency.
• Conduct market research and competitor analysis to identify areas of operational improvement.
• Use data analysis to develop pricing models and support business decision-making.
• Apply statistical, economic, and data modeling techniques to evaluate and improve operations.
• Organize and visualize operational data, create charts and graphs, and present insights to leadership teams.

• Proficiency in Microsoft Excel and familiarity with data modeling tools/software.
• Strong analytical, statistical, and problem-solving skills.
• Ability to transform complex datasets into clear, actionable reports.
• Excellent written and verbal communication for team collaboration and reporting.
• Strong organizational skills and attention to detail.

• Bachelor’s or Associate’s degree in Business, Operations, Statistics, or a related field.
• Experience in applied research, operations, or data management.
• Exposure to business intelligence tools like Power BI, Tableau, or similar platforms is a plus.

• High attention to detail and a structured approach to problem-solving.
• Strong interpersonal and team collaboration abilities.
• Ability to manage multiple tasks and adapt to changing priorities.
• Proactive mindset with a focus on continuous improvement.