Senior Director, Wholesale and TSD Sales

* Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.  We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
** At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
** Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
** We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
*** A Day in the Life of the
** Senior Director, Wholesale and TSD Sales Our commercial business brand, Astound Business Solutions offers award-winning, advanced solutions delivered over a diverse network that provides the speed, bandwidth, and reliability you need to support your business needs. Our offerings include Ethernet, Wavelength, Dark Fiber, DIA, DC-IA, and IP Transit.

Summary of Duties:
* Lead and manage the Wholesale and TSD organization including offer management uoting
* Responsible for meeting wholesale and TSD revenue targets and revenue growth objectives
* Responsible for identifying and recommending business strategies to maximize total net revenue by optimizing Wholesale and TSD line of revenue
* Responsible for the efficient hiring, training, and development of sales and support personnel for the wholesale and TSD group as supported by the business plan
* Identify and then manage key systems required to grow Wholesale and TSD Channel as supported by the business plan
* Responsible for collaborating with account management leadership for our Wholesale and TSD customers to ensure our customer base is taken care of per company scope of responsibility for account management.
* Establish and grow relationships with carriers, CLEC’s, resellers, and other telecom providers
* Establish and grow relationships with TSD and TSB community
* Establish and implement processes, policies, and procedures and tools that support the efficient quoting and customer ordering of wholesale and TSD customer services
* Demonstrate and instill a commitment within the team to ensure a superior experience both for our wholesale partners, TSD and TSB partners and internal customers
* Determine, track, and drive success metrics for wholesale and TSD line of revenue.
* Assist TSD’s and TSB’s with creating account plans and strategies to win new business
* Develop and deploy long-range Wholesale and TSD Channel business plan enablement strategies
* Drive Channel managers to drive TSD’s and TSB’s to support aggressive revenue growth goals
* Serve as an internal advocate for systems and process readiness for Channel Managers
* Serve as an escalation path for end customers or Agents to ensure excellent customer
* Experience* Provide input on training content and process based on communications with TSD’s and TSB’s for Industry best practices, or recommended process improvements.
* Other duties as assigned.

Requirements/Qualifications

* Education:

Bachelor’s Degree or equivalent experience.

* Experience:

5-10+ years Management experience in Telecom
* 10+ years specifically working in management that includes Wholesale and TSD responsibilities

What you'll Bring:
* Proven success leading indirect sales organizations
* Deep experience in both Wholesale and Channel sales environments
* A reputation for professionalism, accountability, and fiduciary responsibility
* Expertise in developing and presenting innovative sales strategies, financial models, and business plans
* Ability to communicate…