Wine Ambassador Hill Family Estate

Job Category
:
Retail

Requisition Number
: WINEA
006126

Posted
:
January 7, 2026

Full-Time

On-site

Mission Hill Family Estate Winery
1730 Mission Hill Road
West Kelowna, BC , CAN

Job Type
:
Seasonal (May or June – October 2026)

Mission Hill Family Estate:

Over forty years ago, Mission Hill Family Estate was founded with a visionary dream: to transform the Okanagan Valley into a globally celebrated wine region. Through a relentless pursuit of excellence and a deep respect for the land, we have crafted wines that rival the world’s best, including Canada’s first 100-point red wine. Guided by a commitment to sustainability and bold innovation, our mission is to put the Okanagan Valley on the world stage, cementing Mission Hill Family Estate as an enduring icon in the global wine community.

Our Culture:

Our culture is driven by passion, innovation, and an unwavering commitment to excellence. As a family-owned business, we empower every team member to make an impact. Our team are bold thinkers with entrepreneurial spirits who embrace challenges, strive to set new benchmarks, and take ownership in everything they do. Collaboration, authenticity, and a shared love for creating world-class experiences define how we work together to achieve extraordinary results.

Who We Are:

We are passionate about what we do and fully committed to making a meaningful impact. It’s this drive that has led us to achieve remarkable milestones. As we continue this exciting adventure, we invite you to help shape the next chapter of our story. Together, we are building a legacy in the wine industry that will stand the test of time, and we’re only just begun.

• Maintain understanding of customer service, process, and administrative standards; adhere to Wine Boutique and company policies, procedures, and standards
• Process customer sales, provide guest service and tastings, set up for tour tastings in the Hospitality Kitchen
• Identify opportunities to sell wine, Wine Club, accessories, and tours
• Transition effectively between tasking, sales, and hospitality responsibilities as scheduled
• Provide boutique and hospitality support as directed – set up and tear down tour tastings
• Develop and maintain Mission Hill wine and merchandise knowledge to support exemplary retail experience

• University Degree
• Wine education such as WSET Level II, or equivalent (can be completed during first 2 months of employment)
• Minimum 1 year of experience in a hospitality, sales or retail environment
• Must have Serving It Right certification, as well as be of legal age to serve alcohol in BC
• Must be flexible as the hours of work will fluctuate with business volume
• Working days, evenings, and weekends required
• Desire to build a career in wine
• Passionate and driven, with a desire to win Sales experience in a competitive environment is an asset

• Second language is considered an asset

• Wage is $21-22/ hour
• Comprehensive paid training and access to extensive wine education
• Discounts at the Terrace Restaurant, Events, and at our Boutique on gifts and wine
• Free tastings for you and your guests
• Discounts on tours and Guest Experiences
• The opportunity to work in a “Post Card” setting on our iconic property

• Our business moves fast and so do we. We understand the power of now.
• We have relentless drive and believe if it can be done, we’re the ones who will do it first.

• We need to stay real because our brands, our stories and our culture must remain genuine to thrive.
• When we have the best intentions for all, we create space to be our whole selves and do great things together.
• Our lives are complicated enough. So why use 50 words when you can use 5?
• We thrive in ambiguity and change, but we also know how to translate our goals into simple explanations and actions.

• Egos distract us. When we’re humble, we’re open to listen, take feedback and change direction quickly.
• We’re here for each other, and together we do great things.

• We respect and rely on each other. Trust is the backbone of our relationships, and we work hard not to break it. This level of trust allows us to be all-in and take comfort in the support of our