Wine Ambassador Hill Family Estate

Join to apply for the Wine Ambassador - Mission Hill Family Estate role at Mission Hill Family Estate

Job Type: Seasonal (May or June – October 2026)

Location:

West Kelowna, Okanagan Valley, British Columbia

Be part of the next great story in wine…

Mission Hill Family Estate was founded over forty years ago with a visionary dream: to transform the Okanagan Valley into a globally celebrated wine region. Through relentless pursuit of excellence and a deep respect for the land, we have crafted wines that rival the world’s best, including Canada’s first 100‑point red wine. Guided by a commitment to sustainability and bold innovation, our mission is to put the Okanagan Valley on the world stage, cementing Mission Hill Family Estate as an enduring icon in the global wine community.

Our culture is driven by passion, innovation, and an unwavering commitment to excellence. As a family‑owned business, we empower every team member to make an impact. Our team are bold thinkers with entrepreneurial spirits who embrace challenges, strive to set new benchmarks, and take ownership in everything they do. Collaboration, authenticity, and a shared love for creating world‑class experiences define how we work together to achieve extraordinary results.

We are passionate about what we do and fully committed to making a meaningful impact. It’s this drive that has led us to achieve remarkable milestones. As we continue this exciting adventure, we invite you to help shape the next chapter of our story. Together, we are building a legacy in the wine industry that will stand the test of time, and we’re only just begun.

• Maintain understanding of customer service, process, and administrative standards; adhere to Wine Boutique and company policies, procedures, and standards
• Process customer sales, provide guest service and tastings, set up for tour tastings in the Hospitality Kitchen
• Identify opportunities to sell wine, Wine Club, accessories, and tours
• Transition effectively between tasking, sales, and hospitality responsibilities as scheduled
• Provide boutique and hospitality support as directed – set up and tear down tour tastings
• Develop and maintain Mission Hill wine and merchandise knowledge to support exemplary retail experience

• University Degree
• Wine education such as WSET Level II, or equivalent (can be completed during first 2 months of employment)
• Minimum 1 year of experience in a hospitality, sales or retail environment
• Must have Serving It Right certification, as well as be of legal age to serve alcohol in BC
• Must be flexible as hours will fluctuate with business volume
• Working days, evenings, and weekends required
• Desire to build a career in wine
• Passionate and driven, with a desire to win
• Sales experience in a competitive environment is an asset

• Second language is considered an asset

• Wage is $21‑22 per hour
• Comprehensive paid training and access to extensive wine education
• Discounts at the Terrace Restaurant, Events, and at our Boutique on gifts and wine
• Free tastings for you and your guests
  
  Discounts on tours and Guest Experiences
• Opportunity to work in a “Post Card” setting on our iconic property

We want to hear from you! Apply on our website today:

• Sense of Urgency – Our business moves fast and so do we. We understand the power of now and have relentless drive.
• Authenticity – We stay real so our brands, stories, and culture remain genuine.
• Simplicity – We keep things clear and translate goals into simple actions.
• Humility – We listen, take feedback, and adapt quickly.
• Trust – We respect and rely on each other, building strong relationships.