Sales Associate

Overview

Knix is an award-winning intimate apparel and active wear brand. We are looking for a Part-Time Sales Associate who will create a comfortable and uplifting environment for customers as they explore the store and Knix’s product line. You will actively listen to customer needs and guide the customer experience from greeting to fit to purchase. You are intuitive, enthusiastic, and able to leverage your love for Knix to drive sales goals and enhance customer loyalty.

Position type:
Permanent Part-Time

Knix Store: 1800 4 St SW, Calgary, AB T2S 2S5

• Highly competitive compensation plus monthly bonus
• Generous employee discounts that offer up to 50% on Knix products
• Parental Leave Top-Up Program
• Access to a mental health & wellness platform with therapy and coaching sessions
• An inclusive and diverse workplace culture
• Opportunities for monthly, quarterly, and semi-annual awards and recognition
• Career advancement opportunities as the company grows

• You understand what Knix customers want and know how to engage and delight them
• You thrive in a dynamic environment and can think on your feet
• You are comfortable in fitting rooms and help others feel at ease
• You’re a born team player who helps the group succeed
• You’re passionate about customers and inspired by Knix and our mission

• Create a comfortable and uplifting end-to-end experience for all Knix customers
• Actively listen to customer preferences and recommend products they’ll love
• Lead product fittings to ensure customers buy the correct size the first time
• Stay knowledgeable on our growing product assortment and wear it, too
• Ensure products are merchandised effectively to reflect our brand and drive sales
• Escalate issues or opportunities to the Store Manager as needed
• Maintain cleanliness, set-up, and organization in all areas of the store

• Previous experience in customer service is a bonus; strong people skills and a passion for delivering exceptional experiences are essential
• A warm demeanor with a proactive, “get it done” approach
• Team player who collaborates well with others
• Resourceful with a keen ability to resolve customer issues
• An affinity for Knix products and belief in the Knix mission

• Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
• Ability to lift and handle packages weighing up to 25 lbs
• Ability to move efficiently through the store for long periods of time and during shifts

• $19.50 per hour

AI Disclosure Statement

We may use artificial intelligence (AI) tools to support parts of the hiring process. Final hiring decisions are made by humans.

We are an equal opportunity employer and strive to provide a respectful and inclusive interview experience to all candidates.