Program Coordinator, Volunteer and Events

Mission Community Services Society is a CARF accredited non‑profit organization that's dedicated to helping people, changing lives, and building community. With a legacy dating back to 1972, MCSS has continuously strived to support community members in need by offering a variety of programs like supportive housing, settlement programs for those new to Canada, seniors support, and much more!

This position is responsible for engaging a wide range of stakeholders—including volunteers, donors, media, and community organizations—to build awareness and support for organizational programs. The role involves volunteer coordination, event planning, public awareness campaigns, and fundraising activities.

• Maintain and update the volunteer handbook to ensure relevance and accuracy.
• Establish and maintain regular communication with volunteers through in‑person meetings, phone calls, emails, and written correspondence.
• Plan and coordinate volunteer recognition initiatives and assist with special events and outings.
• Ensure completion and currency of background checks and driver’s abstracts.
• Collaborate with program staff to identify volunteer needs and opportunities.
• Recruit, train, and match volunteers to appropriate roles.
• Provide orientation and ongoing support to program volunteers.
• Maintain accurate volunteer records and uphold confidentiality standards. Foster a positive, inclusive, and engaging volunteer experience.

• Organize special events, public awareness campaigns, and community engagement activities.
• Represent the organization at public events, networking opportunities, and community meetings.
• Build and maintain relationships with local businesses, community leaders, and organizations to support partnerships and sponsor ships.

• Develop and distribute promotional materials and post social media content.
• Monitor social media and news coverage to enhance visibility and engagement.
• Assist in drafting proposals, grants, and media communications to support fundraising and program development.

• Support donor stewardship efforts, including recognition and engagement strategies.
• Assist in organizing fundraising initiatives and campaigns.
• Maintain records and produce reports on volunteer and donor activities.

• Post secondary education in communications, marketing, volunteer management, or other related field, plus a minimum of two years’ experience in a relevant role. Or an equivalent combination of education and experience.
• Proficiency in digital information technology systems and social media platforms.
• Proficiency in donor engagement and stewardship.
• Proficiency in event planning, management and execution including working with volunteer committees and corporate partners.
• Proficiency in software and design programs (such as Adobe Creative Cloud, Word Press, Canva, Microsoft Office).
• Excellent written and oral communication skills.
• Strong relationship‑building abilities.
• Effective organizational and time management skills.
• Ability to solve problems with tact and discretion.
• Ability to work independently and as part of a team.
• Successful completion of a criminal record check.
• Certification in First Aid and Non‑Violent Crisis Intervention or MANDT.
• Valid B.C. Driver’s License and a reliable vehicle with appropriate insurance.
• Ability to understand and maintain clientele/worker boundaries.

Job Posting #:

Schedule: Full Time, Permanent, 37.5 hours/week. Monday-Friday.

Wage: Grid 12 ($29.17-$33.49)

This position is open to all applicants and Union membership (BCGEU) is required. Find out more about us at: