Director of Technical Operations

Overview

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Reporting directly to VP – Site Head, the Director of Technical Operations is responsible for leading the Technical Operations and Organic Chemistry Group (OCG), processes, people and growth & improvement in meeting Mishawaka POC SCM’s Mandate for the Urinalysis + Novus, DCA and VTLi products, as well as assisting in all areas of the transformation to achieve the highest level of Operational Excellence.

• Plans and manages personnel and material resources, processes and projects in the laboratory team(s) assigned. Responsible for manufacturing support, OCG production planning and delivery, product performance monitoring as well as root cause investigation and process & design improvement measures.
• Constant cross-departmental contact and consultation, while managing multiple projects and teams within the Operations, Engineering, Quality, Material Management and R&D departments.
• Responsible for 6 employees in Technical Operations and 4 employees in OCG.
• Work closely with Operations and Engineering on equipment and process requirements, troubleshooting, and validations.
• Lead continuous improvement programs across the supply chain, root cause analysis and troubleshooting as it relates to all manufacturing functions and processes.
• Maintain cross-departmental contact and consultation across the site with focus on Operations, Engineering, Quality, Materials Management, R&D and vendors to analyze and resolve major technical issues by identifying causes and instituting corrective actions.
• Champion the Healthineers Performance System to enable continuous improvement, employee engagement and organizational learning; core methods will include Hoshin Kanri, Value Stream Mapping, Structured Problem Solving, Visual Management, Coaching and Healthy Dialogue.
• Visionary planning based on divisional and company strategy for the TO department for 3-5 years.

Note:

Duties are not limited to those listed above. Additional duties may be assigned as required. However, reasonable accommodations will be made if all possible under business conditions.

• Reports directly to Site Head, MSH
• Regular interaction with department heads, engineers, R&D team, Quality Team, Operators, OEM partners and Vendors

• Dynamic environment with short decision-making hierarchy and cross-functional interdependence
• Extremely involved cross-departmental coordination, consultation and reconciliation of varied input and opinions
• Confident and effective communicator with strong interpersonal and team-management skills, driven to achieve goals and exceed expectations
• Operationally driven with a focus on operational excellence
• Self-starter and able to work independently on projects as required
• Proven ability to work effectively within a team while meeting individual responsibilities
• Ability to interact and influence all reporting levels and departments
• Excellent organizational skills with strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Ensuring excellence in product quality and on-time delivery
• Ability to delegate, multitask, and direct multiple simultaneous plans

• University Degree in Chemistry, Biotechnology or Engineering required. Masters and/or PhD in a related field desirable; or an equivalent combination of education and technical/industrial experience acceptable to Siemens Healthineers.
• 15 or more years of industrial manufacturing experience, preferably in medical devices
• Minimum of 15 years in an ISO-regulated industrial environment
• Minimum of 10 years in a managerial/director capacity preferred

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